Find Shopping Hotels in North Shore, MA

"We requested adjoining rooms and they were able to accommodate us there. Seems the hotel only has one luggage cart for the whole place so we had to lug 6 people’s things in and up. Inconvenient but oh well. Upon walking into our room, the light in one room (235) didn’t work, the handle on one side of the doors between the rooms was broken and nearly falling off(233), and the AC/heat unit under the window in one room had no knobs and no way to turn it on(233). The heat couldn’t be controlled by the thermostat because the batteries were dead. I was going to take the batteries out of ours— but alas, there weren’t ANY in our thermostat(235). I did call down to the front desk who were able to give us batteries for the thermostat which did get the unit up and running. There were no towels at the pool, so we asked the front desk who told us they were COMPLETELY out of towels. Our three kids walked back from the pool soaking wet because there really wasn’t another option— the towels I brought down from our room for them another guest grabbed on accident. The rooms were clean, and the pillows were nice. But the shower takes awhile to heat up and makes an awful squeaking noise when you turn it on. "

"Good for the price "

"Check there was a line and only one person at the desk. Took about 20+ minutes to be helped"

"Clean and well appointed room. Excellent customer service and friendly staff. 10 out of 10"

"We didnt use the breakfast coupons. Parking was limited and on our second day we couldnt find a spot after we left and came back. Having to pay for parking when its just the lot in front of the hotel felt like being taken advantage of."

"Had good staff and was a very quiet place to stay everything was good good breakfast and coffee will be returning soon "

"It was the worst check in and overall experience I have ever had. They say check in desk is only open until 6 p.m. and they say check in is at 4 p.m. I was in town for a an event that began at 6 p.m. I arrived at the "hotel" at 2:45 p.m. There was no cars in the parking lot, I went to the front desk, the hotel was empty. The person said, no hello, just check is not until 4 p.m. I asked can I put my stuff down in my room (I had a clothes bag and two computer bags). She said no, check is not until 4 p.m. The place was vacant, there are a number of rooms in the "hotel", there was no reason she couldn't let me drop my bags in my room. She was awful. Now remember, they say that desk service ends at 6 p.m., so they give you 120 minutes to get any service at all, from 4 to 6. I asked again can I leave my stuff, she said you can leave it in the middle of the front desk area. I left my clothes bag but not my valuable computers. When I returned, the clothes bag was just sitting where I left it, there was an envelope in a basket that said my name and room number that anyone could take, it was bizarre. Parking lot was still empty, so noone was there. When I got to my room, the door was wide open, not closed, I thought Norman Bates was waiting for me. The furniture was broken, the bathroom doorknob was half off..Why anyone gives this place a decent rating is a lie and beyond me."

"Breakfast was great. Ater arriving at 1AM and having to be back out by 8:30 it was perfect!"

"This was a very wonderful and relaxing stay for my daughter and I. The staff at the Tavern were top notch and we ended up eating dinner there both nights we stayed. We loved the proximity to everything we wanted to do in the area. Will definitely stay again! "