「We had an incredible experience during our stay! The staff went above and beyond, helping us organize our trips to Ha Long Bay and Hoi An, making everything smooth and stress-free. These destinations were absolutely breathtaking, and we felt completely comfortable thanks to their support.
The room itself was fantastic – the bed was extra comfortable, and we loved waking up to the stunning city views from our balcony on the seventh floor. Every detail of our stay was well thought out, and the...
「We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi.」
「Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight 」
「I really enjoyed my stay at Hanoian Central Hotel because of the excellent service provided. I would like to specially commend Elsa for her wonderful customer service and helpfulness. While waiting for our room she went through the neighborhood map and pointed out the sites to see within walking distance. She booked for us a beautiful day trip Ha Long Bay. She also prepared hats for day tour, will ask you whether you need umbrella on raining day and will also recommend a lot of local foods to...
「We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. 」
「staff is always helpful, however hotel could have more better choices for breakfast ( healthier, better coffee ) and could be going bit greener for eco reasons. but staff very helpful and friendly always.
why not arrange cooperation with GAU cafe shop across the street for coffee/pastry???」
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
