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Melia Hanoi

5.0 star property
Travelers find luxury and relaxation in the heart of Hanoi's cultural district, with an inviting outdoor pool and rejuvenating spa treatments available

Choose dates to view prices

Located near Hoan Kiem Lake, Melia Hanoi offers convenience and comfort. Enjoy on-site shopping, a coffee shop, and treatments at Oasis Spa. Relax at the outdoor pool with sun loungers, and benefit from assistance by multilingual staff throughout your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
The current price is NT$4,567
NT$5,179 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for The Level Suite with Balcony, Adult Only

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony, Adult Only

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Suite with Balcony - Adults Only (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony - Adults Only (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Hoan Kiem, a neighborhood in Hanoi, Melia Hanoi is near a train station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    3 min walk - 0.3 km
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.6 km
  • Train street
    Train Street
    10 min walk - 0.9 km
  • Hanoi Opera House showing theater scenes and heritage architecture
    Hanoi Opera House
    12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    11 min walk
  • Noi Bai Intl. Airport (HAN)
    43 min drive

Restaurants

  • Meliã
    2 min walk
  • Starbucks Reserve Quang Trung
    1 min walk
  • Phố Sách 19/12
    1 min walk
  • Hào Café Hanoi
    2 min walk
  • Garbo
    1 min walk

About this property

Melia Hanoi

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Melia Hanoi provides an airport shuttle, a terrace, and shopping on site. Treat yourself to a body treatment, a facial, or a massage at Oasis Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool along with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • A porter/bellhop, a TV in the lobby, and a computer station
  • An elevator, a reception hall, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 306 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with bidets and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Melia Hanoi?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Melia Hanoi on 2026/3/22 start from NT$4,567, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1890000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

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Reviews

Melia Hanoi Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 8 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

Reviews

10/10 Excellent

Ernest Quentin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, amazing breakfast, helpful and kind staff.
Stayed 7 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff at check in, lovely room.Nice bar area
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackeen

Liked: Cleanliness, property conditions & facilities
Best hotel staff ever
Stayed 2 nights in Dec 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities
Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!
Stayed 2 nights in Jan 2026

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Everything was perfect and the most comfortable beds ever!
Stayed 1 night in Nov 2025

10/10 Excellent

Boon Hai

Liked: Cleanliness, staff & service, amenities
Great room and warmth staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Haizheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in convenient location in Hanoi
Stayed 3 nights in Oct 2025

10/10 Excellent

RYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere, staff, restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

TUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very comfortable, nice, and clean. The Level lounge was great to have access for visits by guests and quiet place to relax.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sat

Liked: Cleanliness, amenities, property conditions & facilities
Nice cleaned room and great service. The staffs go beyond to help us out.
Stayed 3 nights in Nov 2025

8/10 Good

Chi Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, decent size room, staff are polite and helpful, wide variety breakfast, there are restaurants and coffee shops very near to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choise

Wonderful hotel, modern and comfortable. Has everything you need. Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !
Stayed 1 night in Apr 2025

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable place !!!

Best hotel in Hanoi center . Good staff ! Lovely breakfast. Very helpful team at the 20 floor front desk. Everything was great .
Stayed 2 nights in Sep 2025

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel warmly staff and good restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake lots of restaurants to eat and ok to walk around at night
Stayed 2 nights in Apr 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bernard

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. Great staff and delightful service. The buffet breakfast was delicious and outstanding in terms of variety. Convenient location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large hotel. Fantastic buffet breakfast. And still walkable to the whole old quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bar,staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was professional, courteous, very helpfull. The Hotel was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for staying in Hanoi
Stayed 2 nights in Jul 2024

10/10 Excellent

Chun Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and overall attitude of the staff is amazing, can’t say enough. Breakfast was good, lobby bar was good, gym was well equipped, room cleaning was top notch. Location is very good, easy to walk everywhere.
Stayed 5 nights in Mar 2025