Find All-inclusive Hotel in Muro

"Overall experience was good. Food was excellent with variety of choices. Hotel staff are very polite and hard working. Room could be modernised. We were checked in a dusty room, A/C did not work, and hand held bidet did not work too. When told reception, they changed our room but still A/C was not working. And there was no hot water after 8pm in the bath. "

"The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again."

"Room was neglected. Strong smell of mold. In both our rooms. The reply we got was "We just opened two days ago". This is irrelevant. "

"Definitely a 3 star hotel. The food was oily, lacked diversity, and was not of top quality. I also had to change rooms, because I was initially getting smells from the kitchen coming all the way to my room from the ventilation. There's also another hotel right next door that has an amphitheater setup that blasts music until 10:30pm every night of the week, and it faces directly on the hotel rooms, meaning you get very little peace at night if you're facing that side of the hotel. The only upside was the service in this hotel, which was impeccable. The staff were all extremely polite, warm and friendly. But yeah, a lot of improvements to be made before it becomes a 4 star in my opinion."

"Mosquitoes. That is all."

"The staff were friendly and helpful, and the pool area with water slides was excellent. The sea was very clean and shallow, perfect for children. There was a wide variety of food, but the quality could have been better. Housekeeping came at inconvenient times, towels were not always replaced, and bed linen was never changed. Overall, I don’t think the hotel fully meets 5-star standards."