Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Grupotel Alcudia Pins

2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Balcony view
On the beach, white sand
5 restaurants, breakfast, lunch, dinner served; international cuisine
Balcony view
Grupotel Alcudia Pins near Playa de Muro is a family spot with six pools, including a children's waterslide. Enjoy the spa tub, terrace, and international dishes at five restaurants. Guests praise the attentive staff and comprehensive amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pool
The current price is NT$3,106
NT$3,652 total
includes taxes & fees
Oct 17 - Oct 18

Room options

Available filters for rooms
Showing 22 of 22 rooms

Double Family (1 Adult)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Family (2 Adults)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Family (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (2 Adults + 2 children)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (3 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 495 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (2 adults + 3 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • Playa de Muro - 2 min walk - 0.2 km
  • Playa de Can Picafort - 4 min drive - 4.6 km
  • Alcúdia Beach - 7 min drive - 5.3 km
  • Hidropark - 9 min drive - 6.7 km
  • Alcúdia Port - 10 min drive - 7.8 km

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • ‪Can Pescador - ‬4 min drive
  • ‪Tramuntana Restaurant - ‬3 min drive
  • ‪Ponderosa Beach - ‬3 min drive
  • ‪Gelats Artesa Valls - ‬3 min drive
  • ‪Fusion19 - ‬4 min drive

About this property

Grupotel Alcudia Pins

Family-friendly hotel near Playa de Muro
At Grupotel Alcudia Pins, you can look forward to 2 poolside bars, a grocery/convenience store, and a terrace. Treat yourself to a manicure/pedicure or other spa services. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like basketball. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and barbecue grills
  • A computer station, tour/ticket assistance, and multilingual staff
Room features
All 598 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Mini fridges, microwaves, and coffee/tea makers

All inclusive details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bufet principal
  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number H-PM-2637

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at Grupotel Alcudia Pins?

As of 2025/10/16, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on 2025/10/17 start from NT$3,106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Pins?

Self parking is free at this property.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Alcudia Pins?

Check-out is at 11:00 AM. Late check-out is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 3 mi (4.8 km) away.

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Reviews

Grupotel Alcudia Pins Reviews

7.8

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 48 out of 138 reviews
Rating 8 - Good. 47 out of 138 reviews
Rating 6 - Okay. 26 out of 138 reviews
Rating 4 - Poor. 10 out of 138 reviews
Rating 2 - Terrible. 7 out of 138 reviews

Reviews

10/10 Excellent

Abdulazeez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!
Stayed 5 nights in Jul 2025

6/10 Okay

Kent

Liked: Amenities
If you are looking for a cheep place for a family or small group then this would be a great place. I booked the hotel as it gave the impression that there was secure parking on site yet when we arrived we discovered that it was just on street parking. The room was a good size but had a stake damp smell. Luckily it was cool enough to have the windows open over night.
Stayed 2 nights in Sep 2025

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for families, it was packed during the holidays and we still always managed to find a sunbed. Parking was tricky, but this was during the summer holidays, it might be easier other times in the year. Food and all inclusive is priced great and it's not bad but it's not great.
Stayed 7 nights in Aug 2025

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super dirty, the bathroom smell bad, outdated... the food in the restaurant was awful, every day I drive to locals coffee shops for a nice coffee.....
Stayed 3 nights in Sep 2025

10/10 Excellent

Lismara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Antti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. Staff were great and friendly.
Stayed 7 nights in Jun 2024

8/10 Good

Heikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024

6/10 Okay

Christina

Liked: Staff & service, room comfort

If you don’t have children, the hotel is not for y

If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Way to much noise from a stage in the evening and way to small of a pool area when you compare it to how many guests there is
Stayed 7 nights in Jul 2022

4/10 Poor

Denis

Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

6/10 Okay

Arie

We found out that it was not our hotel. Around the pool it's so full with sun beds that you can barely can walk trough them. Reserve sun beds is forbidden but it happens al lot. Personal from the hotel is doing nothing about it. Also around the pool it's very noisy. The room cleaning is not so good. They forgot our room a few times. The room we had was on the opposite site of a neighboring hotel (H boulding) whit a ventilation system that was really loud 24/7 hours a day. So on the balcony that was really disturbing to hear that all day. Restaurants we din't use so no opinion about them.
Stayed 12 nights in Jun 2023

10/10 Excellent

Moïra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueillant et beau !
Stayed 3 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Reservierun
Stayed 1 night in Aug 2025

6/10 Okay

Esther

Disliked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

JULIO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con unas instalaciones perfectas para los niños. Gran ubicación y personal muy amable. Muy recomendable.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025

8/10 Good

EVA MARÍA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

GREGORY

Liked: Staff & service, room comfort

Semaine en famille

Emplacement idéal, proximité commerces. Piscine adaptés pour les enfants, le tobogan est un atout... Accès à la magnifique plage à 2 pas de la piscine. Cuisine varié , petit déjeuner au top. Boissons du all inclusive de mauvaise qualité. Facilité pour se garer devant l hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Anbefales

Ferie på et hotell på den nydelige Alcudiastranda blir aldri feil. Flotte rom, nyoppusset siden sist vi var der. Ellers begynner uteområdene å forfalle litt. Familieshow hver kveld, veldig hyggelig. All Inclusive er et must, veldig god mat! Og alltid masse å velge mellom! Kjempefin plass for familieferie!
Stayed 10 nights in Jun 2025

8/10 Good

Marianne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025