「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Small, personal hotel in Downtown San Rafael. Close to restaurants and access to Marin County outdoor activities. The staff were helpful and the rooms are well designed and modern. 」
「It was a very nice stay. The beds and pillows were really nice and comfortable. It's older, but it has it's charm. It's right next to the freeway and you can hear the cars, but otherwise it was very quiet and peaceful. The only thing I wish it had was bedside lamps. Otherwise our room was had two rooms, one for each bed and I really liked that. The managers were very nice and helpful as well. 」
「Parking is limited. If you don't get in there 7 spots you were pushed elsewhere. $30 for parking should be included as the cost of the room is a bit excessive. Nice room and deep tub was relaxing. 」
「Check-in was easy and the manager was gracious and very helpful! Parking was reasonable and easily available. Room was spacious and well appointed. Bed was superb. Very comfortable.
Definitely recommend as a must stay in Sausalito. 」
「The hotel location was fantastic due to the easy walkable access to the ferry to SF. In addition, the hotel location was quiet, safe and accessible to nearby shops for dining, coffee, deserts and much more with just a short walk across the street from the hotel. We really enjoyed our stay and hope to come back soon for a weekend getaway.」
