Villas in Lázaro Cárdenas

"Beach was amazing. Resort was very modern and beautiful. Food was good (not spectacular) and staff were friendly and helpful. One downside was the "butler" experience. 2 butlers were assigned to us and neither one even tried to meet us during our week. One wanted to"say hello" on our last day, I assume to collect a tip for sending a Whattsapp message each day to simply say she was there. Also, the adult only pool area was always full of ants. I never saw anyone hosing the spilled sugary drinks from the pool deck at any point during the week and I would use bottles water to soak the area around my chairs to deter the ants. There was also black mold in the grout lines of the pool and I never saw anyone clean the pool all week which makes me suspect deficiencies in other areas of cleaning. Entertainment was ok. The best entertainment was the live band that plays for short periods in the main square after the theatre shows. Wish there was more of that. For the price I expected a bit higher level experience but if you are a beach person you will not be disappointed."

"Clean room, helpful staff, great pool and beach! "

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"The staff was all amazing and friendly. The swim up bar was fun and the bartenders and event staff made it lively. There were several options for food but the food was mediocre. The rooms were "clean", but needed to be renovated/painted."

"Easy"

"Overall review: Staff kept and maintained the property very well. There were two restaurants that we enjoyed. The steak and international restaurants were the better choice. The buffet for breakfast was good. The quality of food at the dinner buffet was below average. The other restaurants will spoil your trip. The club played music all night til 2:00. If you’re on that side of the hotel, expect to hear it all night it was pretty annoying. This is a family resort and would expect them to have lowered the music and accommodate the people sleeping. The waterslides were fun for the kids. The staff did not clean the seaweed at the beach This is a four star hotel but I would’ve given it 3+ "

"I had a wonderful stay in Grand Sunset Princess Resort. Lots of activities for both adult and kids. Delicious food and lots of restaurants to choose. All of the staff that I encountered were so accommodating. Although there are some seaweeds in the shore, there are parts of the beach where you can relax and chill. "

"This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby. "

"Specialty restaurants needs work on the menu as welll as specialty cocktails at the bars "