Pan Pacific Hotels & Resorts Kim Ma hotels

"The staff is professional and very friendly. As for the location it is right next to Hoankiem lake with a good shopping. Great experience!"

"Fantastic location. Surrounded by so many restaurants and cafes. Close to everywhere. Comfy beds. Breakfast is bit repetitive, but still very fresh and delicious. "

"Staff were courteous and friendly. Amenities were satisfactory and the room was clean."

"Beautiful view from rooftop. Very friendly staffs"

"Breakfast menu was fresh. Very friendly staffs. "

"Jimmi was so very helpful and excellent in his care and customer service and did everything to make my stay wonderful- booking tours, taxis etc which were perfect and didn’t require payment until I checked out. I could see him helping others and would rate him 20/10. The cleaning staff were excellent and this is a very clean, affordable and well located hotel. "

"Je ne peux pas recommander cet hôtel assez fortement ! Dès notre arrivée, l'homme à la réception est allé bien au-delà pour rendre notre séjour inoubliable. Il a non seulement organisé tous nos tours et hôtels suivants parfaitement, mais a également montré une gentillesse et une attention extraordinaires lorsque mon ami est tombé malade. Il est personnellement allé à la pharmacie pour lui acheter des médicaments et a ensuite appelé pour prendre de ses nouvelles et lui rappeler de prendre sa prochaine dose. Sa générosité ne s'est pas arrêtée là : lorsque j'ai mentionné combien j'avais aimé les pâtisseries que nous avions au petit-déjeuner, il a promis de m'en apporter le lendemain. Fidèle à sa parole, il m'a fait la surprise d'en apporter dix ! Le niveau d'hospitalité et de gentillesse véritable que nous avons expérimenté ici est rare. Si vous cherchez un endroit où l'on vous traite comme un membre de la famille, c'est ici. Merci d'avoir rendu notre séjour à Hanoï si spécial ! Nous reviendrons sans aucun doute."

"Everything was perfect."

"I’ve stayed in many 5 star hotels around the world and Peridot is now at the top of my list. The professional staff, perfect location, comfy bed and high pressure shower plus the buffet is out of this world. No need to look further. Book it. Unbelievable stay!!! Well done!!!"