Fraser Kim Ma hotels

The team here is like family. very kind and welcoming and quick to assist if anything is needed. There is no traffic noise here. It's comfortable and feels clean. I found it easy and interesting to walk around the local area finding. few nice cafes, the Ho Chi Min Mausoleum, and just enjoying the local interactions and observations. My hearty thanks to the team. See you all soon

Amazing staff

Convenient boutique hotel away from the main tourist district. They could invest in some new, firmer mattresses, but otherwise fine.

My mom loves this place. She said it’s really awesome. It’d be even better if a 2 bed unit had 2 chairs but no big deal. Overall we had a delightful stay.

The staff and service were superb!

Step off the street hustle & bustle into quiet serenity. Very friendly staff who make you feel personally welcome to be there. Clean and well maintained & excellent location. Breakfast on the roof is an unexpected treat for the view of the city. Un-rushed atmosphere in the spa & a relaxing and warm pool to unwind in after a massage.

The room was clean, quiet, and comfortable. I appreciate that they had options for lighting including soft, warm light by the bedside not just one super harsh, bright, cool, overhead light that I've seen in so many hotels in Vietnam. Complimentary self-serve laundry in the basement was so convenient. The breakfast was pretty good. The staff were so attentive and helpful! We were having trouble making our plans to go to Ta Xua so they gave us a contract for that; we needed an item we couldn't...

Wonderful staff and thoughtful service What stood out most about our stay at May De Ville Lumiere was the excellent service. The staff were warm, attentive and proactive in helping us throughout our stay. When we had an early bus and couldn’t stay for breakfast, they thoughtfully packed food for us to take away. We really appreciated that extra care. The room felt a little smaller than we had expected, but to be fair, the size in square metres was clearly listed on Expedia before we booked, so...

The hotel is modern with clean spacious rooms and bathrooms. It is in a quiet location. The staff are extremely helpful. I highly recommend this hotel and would definitely stay there again.

Very clean, great food and excellent service provided by all the staffs. Inside the hotel, everything is perfect. But once you step out the hotel, you immediately feel walking into the different world. Dirty, narrow streets occupied by lots of shady houses and small businesses shops. You will probably woke up very early morning by the loud talking from the streets. You probably will hear some old guys singing off key. Now I understand why the hotel provide guests with earplugs. We booked the...

Great hotel, charming, spacious and an escape from the motorbikes and thriving hustle and bustle. The staff makes this experience greater then can be described. Stayed here for 4 nights and won't stay anywhere else in Hanoi.

I stayed here for three nights, and everything was excellent from start to finish. The location is perfect—within walking distance of all the must-see attractions. Breakfast was included with the room, and it was always fresh and delicious. The staff were incredibly friendly and welcoming. A special mention to Peter, who gave me some fantastic recommendations for restaurants and cafes, which truly enhanced my trip. Overall, I strongly recommend this hotel and would absolutely stay here again.!

My wife and I were overwhelmed by many aspects of our stay - the warm and helpful staff, the condition of our junior suite, the food at the restaurant (breakfast buffet and prix fix lunch) and the overall ambiance. The only problem was that ours was a street facing room and after a late night check-in at 7 am we were blasted out of bed by a loudspeaker broadcasting "community announcements". (This is after all, still a nominally communist country!) Hotel staff felt badly and extended our check...

Delicacy Hotel is a gem in Ha Noi. Service and front staff go the extra mile with a smile, and speak very good English. The Chestnut Restaurant has the real upscale presentation of fresh fusion even with the free breakfast, kudos to the kitchen and staff. Highly recommended and look forward to a return stay.

Very friendly

The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.