Find Hotel with a Concierge in Hell's Kitchen, NY

We have been to New York City many many times over the years. This hotel was our very favorite overall. We stayed at fancier ones. We’ve stayed at National chains. The personal care and attention you get from everyone at Hotel Scherman has been unsurpassed. While my husband would have preferred bacon and eggs biscuits and gravy for breakfast, the kids and I were very happy with the complementary continental breakfast. The walk ability to Broadway shows and Times Square was wonderful. We never...

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

I stayed here recently with my husband and daughters and it was perfect! The staff was friendly and helpful, the room was clean and comfortable and the location was absolutely perfect! They had even upgraded us to a suite!! We had absolutely no complaints and will be staying here again on our next visit!

Loved everything about our stay at the Broadway Plaza Hotel. Front desk staff was incredibly nice and helpful as were their two security/doormen. Hotel was nice, room was clean and spacious for our family of 6, beds were very comfortable, and it was located in a very good location. Subway and restaurants were within walking distance, area is busy day and night but we slept without any disturbances. Highly recommend and look forward to our next stay here!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Great spot for a first time trip to NYC, was close to everything and the hotel was amazing from top to bottom. Couldn't have asked for a better stay.

Miki Santiago and the whole team were terrific- thank you.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

The staff is super friendly and accommodating. The hotel is located right in front of the famous L’industrie Pizza and down the street is Little Italy with many great restaurants. There famous caffe Paradiso is only a 7 min walk and a 5 min walk to Leons bagels! The hotel provided a free water dispenser down in their lobby as well as free coffee and teas. They also provide free yummy croissants in the mornings. I would definitely stay here again.

Very nice staff. Rooms a bit small but was enough for a couple. Bed was comfortable. It is in very good location we were able to walk around everywhere and eat good food around the hotel. We enjoyed our time there.

For the price point & location, this property is great despite small rooms & showers.

This is our second stay at the Ming House, we love the location and the cleanliness of the rooms.

Shelley was AMAZING and very helpful. Definitely made the stay better.

Clean and great staff

This hotel was incredible! Top to bottom. The lobby felt warm and inviting, while still being chic. It had a garden terrace right off of the lobby bar. There is a coffee shop attached to the lobby, and coffee (hot or iced), hot chocolate and tea are free for guests. The beds are INSANELY comfortable! The most comfortable hotel bed I've ever slept in. The room was small, but so smartly laid out that we had more than enough room. But the very best part was the staff. Every single person we...

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

This hotel is fantastic. The breakfast, staff, and rooms are really nice.

Was a great time here, very convenient to visit many good places walking

The staff were very kind and helpful!