Find Shopping Hotels in Gloucester, MA

"Did a 1 night stay with my partner in the off season. All the staff were very chill and friendly, the room we were in was nice- pretty basic, but clean and safe. And the room amenities (shampoo, soap, lotion, coffee+tea, etc.) were also nice. The continental breakfast was pretty average, no hot breakfast items besides the coffee/tea provided, but we’re not picky so it worked for us."

"Clean and spacious. "

"I stayed there with my husband and two small children. We were supposed to stay for two nights however the heat in our room was not working. We had mechanics come up twice to fix it, second time they replaced the whole unit and in the middle of the night it completely stopped working again. There was snow outside so you can imagine it was extremely cold. My son (4yrs) had a stuffy nose. The kids didn't sleep at all that night. We decided to cancel the second night. They said we would be refunded but I have not received it. This was during February vacation and it is now mid March. I've received no information and no response. Also to top it off we had our luggage plus our kids luggage and having no access to the second floor via elevator is so inconvenient! We had to go up stairs to the second floor with everything. Just seems odd for a family hotel. I will not be recommending this hotel to anyone. Very disappointed as Ive loved staying at the other doubletree locations. "

"The hotel worked great for my daughter and I. We were the for college visits in the area and it was a great location for us. Nice clean rooms. "

"Unfortunately, we were unable to use the shower due to a stray hair and a stream of slippery shower gel that ran through the middle. It happens! Lovely view and staff! "

"Room was neat and cleaned. The personnel was friendly and professional "

"Clean room and great customer service. Only issue I have is breakfast was just over room temperature should have been a lot hotter. WiFi great no issues."

"Pleasant hotel, if a little older than some, well maintained and comfortable. "