"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
Daniel
Reviewed January 30, 2025Reviewed January 30, 2025
This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We...
This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We...
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Ivan
Reviewed December 3, 2022Reviewed December 3, 2022
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
We loved the location the most. The lobby and staff and restaurant were excellent. Room is just a little outdated but very clean and in order. No complaints.
We loved the location the most. The lobby and staff and restaurant were excellent. Room is just a little outdated but very clean and in order. No complaints.
I really liked the shuttle service. Having been in the busiest parts of Tokyo, I looked forward to the quiet and natural surroundings of this property. If I want a mall, supermarket or train station, the free shuttle provides the transportation.
A fabulous hotel if you're planning days at Disney Sea and
/or Disneyland. Very convenient.
I really liked the shuttle service. Having been in the busiest parts of Tokyo, I looked forward to the quiet and natural surroundings of this property. If I want a mall, supermarket or train station, the free shuttle provides the transportation.
A fabulous hotel if you're planning days at Disney Sea and
/or Disneyland. Very convenient.
Excellent, convenient location in central Tokyo. Walking to many activities and subway was easy. Staff were outstanding and went out of their way to be kind and helpful. We had the club included which was convenient for comprehensive breakfast and evening snacks when we wanted a more quiet time.
Excellent, convenient location in central Tokyo. Walking to many activities and subway was easy. Staff were outstanding and went out of their way to be kind and helpful. We had the club included which was convenient for comprehensive breakfast and evening snacks when we wanted a more quiet time.