Yokohama's Hotel New Grand balances international sophistication with Japanese hospitality, offering a perfect home base for both relaxation and city exploration
Travelers find authentic Yokohama charm at Hotel New Grand, where a peaceful garden provides respite from sightseeing. The property houses four restaurants serving French cuisine, plus a cafe for morning coffee or afternoon breaks between adventures.
Located in Yokohama City Centre, a neighborhood in Yokohama, Hotel New Grand is near a metro station and on the waterfront. Osanbashi International Passenger Terminal and Anpanman Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Yokohama Cosmo World and Hakkeijima Sea Paradise. Looking to enjoy an event or a game? See what's going on at Yokohama Stadium or Yokohama Arena. Guests appreciate the hotel's location for the sightseeing. Visit our Yokohama travel guide
Luxury hotel near Osanbashi International Passenger Terminal
Located close to Yokohama Stadium and Red Brick Warehouse, Hotel New Grand provides a terrace, a coffee shop/cafe, and a garden. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
Self parking (surcharge), wedding services, and laundry services
A gift shop, an elevator, and concierge services
A reception hall, multilingual staff, and a front-desk safe
Guest reviews speak highly of the helpful staff
Room features
All 230 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other amenities include:
Egyptian cotton sheets and down comforters
Bathrooms with designer toiletries and bidets
Flat-screen TVs with cable channels
Refrigerators, daily housekeeping, and phones
Awards and affiliations
Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (JPY 1,500 per day)
Food and drink
4 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Il Giardino
Le Normandie
Sea Guardian 2
The Cafe
Yugyoan Tankuma
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
4,736 square feet of conference space
Business center
Meeting rooms
Outdoors
Garden
On the bay
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
18 floors
2 buildings
Banquet hall
Built in 1927
Designated smoking areas
Reception hall
Traditional architecture
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Bathroom
Bidet
Designer toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children ages 0-6.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Self parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Property is also known as
Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama
Frequently asked questions
Is Hotel New Grand pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel New Grand?
As of 2026/3/11, prices found for a 1-night stay for 2 adults at Hotel New Grand on 2026/3/18 start from NT$4,465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for JPY 1500 per day.
What time is check-in at Hotel New Grand?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hotel New Grand?
Check-out is at 11 AM.
Where is Hotel New Grand located?
Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 4-minute walk and Nihon-odori Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel New Grand Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was incredibly helpful and this was a great hotel to stay in prior to our cruise. They will hold your luggage after check out so you can continue to explore the city.
Beautiful historical hotel -wonderful and helpful staff -very close to cruise terminal. Immaculately clean and perfect for our short stay -would definitely book again ! Thank you
The room was very clean, exceptional view of the water and city of Yokohama. Chinatown was a block away, very walkable area.
The staff were friendly and happy to help us out in any way possible
Very nice location, easy access to train and airport. Still quiet in front of Yamashita Park.
Excellent service. I enjoyed their classical atmosphere and historical interior.
Yes we had a beautiful ocean view. Room was very clean. Bed was very comfortable to sleep. Close to Yamasita park and China town. All staff were very nice and kind.
Probably the quietest hotel we’ve ever stayed in. Concierge was great she booked us an English speaking driver for a 3 hour tour. Also booked a great lunchtime dinner cruise around the harbor which was great. Short walk to China town
Historic luxury hotel right by Chinatown and Yamashita park right opposite. Decent room size with a view of Yokohama bay and Minatomirai. Staffs were great and very helpful. Birthplace of Naporitan, seafood doria and custard pudding a la mode - managed to squeeze in before the last order (9pm) for naporitan and the pudding. As a guest you get discount at restaurants and bar. Breakfast choice between western and Japanese (or have it as room service). Stayed only one night but great stay.
Room was very comfortable and quiet. Perfect for a good nights rest. The staff helped us secure two extra nights due to our cruise ship embarkation delay caused by Typhoon Halong. They were also very helpful when my wife got locked out of her luggage due to a faulty TSA lock.
Ocean view is excellent place to watch the cruise ships land. You are so close to shopping at Motomachi, redbrick warehouse, Chinatown, etc. very convenient. The staff is so polite and so willing to help at anytime. Lived the staff. The room was very spacious. If I have one concern, it would be the bath and toilet space. It is very cramped. Otherwise the hotel
Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@
All of the staff was wonderful to us and they went above and beyond to provide a great stay. We got the upgraded view room which provided a gorgeous view of the harbor in Yokohama. Thank you for recognizing our 50th Anniversary. ☺️💍👩
Large and lovely room. Check in staff was able to change our room to correct an error I made when booking. Excellent restaurant able to easily accommodate a food allergy