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The hotel is stunning!! We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it. There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.

Beautiful hotel. Very clean and the staff is excellent!

We stayed for 3 nights. I would rate this hotel as PERFECT. There are a few great things: - Super quiet. I am extremely sensitive to noise, so big kudos to this. - Great location. 4 min from Nagahoribashi station, and 8min from Shinsaibashi station. Walkable distance to Dontonburi and Shinsaibashi shopping area. - Friendly and multi-lingual front desk. - Clean and spacious room. It's an extremely big hotel room in Japan. I will stay here again the next time visiting osaka.

Our stay in Hotel Nikko is superb. The location has easy access to subway, airport limo pick-up, department stores, shops and restaurants.

Train station was 5minutes walk from the hotel. Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept. The staff was very nice and helpful as well. They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!

Great place and great service. Check in can take a while when there is a line. They need a better way to do that. Otherwise, very happy with the location and the hotel is modern and the rooms are convenient. You can hear the train if you get a lower level room so I recommend a higher floor if that bothers you.

Great stay and incredible breakfast buffet.

All the staff were very helpful, especially Mayu. We would definitely stay here again.

Get the Osaka Castle view. Incredible sights! The room was very clean and spacious for couples. The location is very convenient if your plans include visiting Osaka Castle. The food options at the restaurant were a little bit pricey, but delicious regardless. Highly recommend this hotel!

Great location, short travel to USJ. Wonderful staff, everyone is so polite at the hotel. Most likely, I will stay here again when I visit USJ again, granted I wasn't able to use their onsen due to my tattoos.

This hotel is extremely convenient if you were going to be taking the Osaka railway daily. It is about two blocks away and there are many convenient stores in the area. There are a lot of food options just right around the corner. The only thing I would say is if you are American and looking for an American breakfast this is not the place for you. The breakfast was amazing and coffee and staff were great.

Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk. Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...

Great location, amazing views from the hotel, the rooms are decently sized, there is however a bit of musty smell of old smoke.. but still a great option in an unbeatable location

The hotel is brand new and done to a very high standard. Staff are friendly and efficient. They perform their duties with minimal fuss and maximum effort. We loved the spa facilities and the breakfast buffet. Some reviews said there was a long line for the coffee machine - this wasn’t our experience. Particularly as there were two machines available for guests. The executive lounge was very relaxing and offered excellent value for money. All in all this was a near perfect stay. Kudos!

We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay. The check in is on Floor 2 and staff was very friendly and helpful and quick! Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were...

Great stay, super clean and lovely. Room and breakfast views of the city were amazing. Loved the breakfast buffet that’s offered in the mornings, many options available. Would definitely stay here again.

Super clean, very courteous, loved their shower! Was awesome.

Greatly enjoyed my time in Osaka thanks to the Mitsui Garden hotel. The shuttle service from Osaka Station makes it very convenient and staff were very friendly. Communicating in English with staff was not a problem. They also have self check in and check out kiosk you can access.