Find Hotel with a Concierge in Umeda

Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!

The best breakfast buffet thus far! So worth it to start your day!

Greatly enjoyed my time in Osaka thanks to the Mitsui Garden hotel. The shuttle service from Osaka Station makes it very convenient and staff were very friendly. Communicating in English with staff was not a problem. They also have self check in and check out kiosk you can access.

Terrific stay at the Osaka Station Hotel, the facilities are very modern and clean, the location is extremely convenient and the hotel staff are very attentive, polite and helpful. The buffet breakfast is extensive and high quality. A bit tricky getting to the hotel due to the complexity of Osaka Station, look for signs for JP Tower.

Hotel is conveniently located near the Osaka Station with many dining and shopping options nearby. Hotel facilities ands services are excellent.

3 month old impeccable hotel that is located super close to the Osaka City Station! The rooms still smell new and I was on the 16th floor, top notch with a city view as well! The staff, all of them were so attentive and caring - just world class service! Highly recommend this Hilton for sure!!

Great location, beautiful hotel and surrounding grounds. Walking distance to Umeda sky view.

The hotel is brand new and done to a very high standard. Staff are friendly and efficient. They perform their duties with minimal fuss and maximum effort. We loved the spa facilities and the breakfast buffet. Some reviews said there was a long line for the coffee machine - this wasn’t our experience. Particularly as there were two machines available for guests. The executive lounge was very relaxing and offered excellent value for money. All in all this was a near perfect stay. Kudos!

The diligence to attention and personal care was incomparable.

Next to train station. Convenience stores around hotel. Clean and spacious rooms. Will recommend!

Clean, modern, great views.

Located in a very nice area . In the middle of shops and restaurants area. Hotel room are clean and bed was comfortable.

Train station was 5minutes walk from the hotel. Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept. The staff was very nice and helpful as well. They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!

Great hotel. Loved every aspect. Helpful staff, especially Benjamin the bar manager, who gave us great tips on Osaka and recommended fantastic wines and cocktails.

Great experience as always. Very helpful and friendly staff and location.

The King suite is absolutely luxurious. The staff are so completely professional and wonderful to work with. Highest quality.

Fantastic Stay – Comfortable, Convenient, and Exceptional Service I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience. The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...

Beautiful hotel. Very clean and the staff is excellent!