Find Hotel with a Concierge in Umeda

We loved the individual attention we received when we had questions, from going to the post office we me twice, helping us with Japanese’s words, providing ideas for day trips. Very kind and helpful English speaking people.

The diligence to attention and personal care was incomparable.

Hotel is conveniently located near the Osaka Station with many dining and shopping options nearby. Hotel facilities ands services are excellent.

Great experience as always. Very helpful and friendly staff and location.

Location, The Design is truly lovely! Every amenity is perfection. We are architects and the collection of books in the Library/ Lobby was exceptional. If you value attention to detail as we do this will be the place for you!

3 month old impeccable hotel that is located super close to the Osaka City Station! The rooms still smell new and I was on the 16th floor, top notch with a city view as well! The staff, all of them were so attentive and caring - just world class service! Highly recommend this Hilton for sure!!

Great hotel. Loved every aspect. Helpful staff, especially Benjamin the bar manager, who gave us great tips on Osaka and recommended fantastic wines and cocktails.

We had a one night stay before departing Japan and the Westin was perfect. Good location and 30 min. to Itami Airport. Would stay longer next time. Great Breakfast Buffet. Spacious room w/ tub and shower. Clean and staff was professional and helpful. Higher floors have great views.

This could be the best hotel in Osaka. Incredible!

Train station was 5minutes walk from the hotel. Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept. The staff was very nice and helpful as well. They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!

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Clean room, great view of the city, and a good breakfast

The hotel is brand new and done to a very high standard. Staff are friendly and efficient. They perform their duties with minimal fuss and maximum effort. We loved the spa facilities and the breakfast buffet. Some reviews said there was a long line for the coffee machine - this wasn’t our experience. Particularly as there were two machines available for guests. The executive lounge was very relaxing and offered excellent value for money. All in all this was a near perfect stay. Kudos!

Our stay in Hotel Nikko is superb. The location has easy access to subway, airport limo pick-up, department stores, shops and restaurants.

Beautiful hotel. Very clean and the staff is excellent!

Greatly enjoyed my time in Osaka thanks to the Mitsui Garden hotel. The shuttle service from Osaka Station makes it very convenient and staff were very friendly. Communicating in English with staff was not a problem. They also have self check in and check out kiosk you can access.

Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent

The hotel was beautiful, food great, and the butler service was very helpful setting up reservations, planning day trips, and coordinating our schedule. It was definitely the best stay of our trip in Japan.

Loved the sweeping view from our room on the 46th floor. Have never stayed at a hotel with the quickest available elevators! The staff were very quick to provide service. The access to shopping is amazing and had to purchase another suitcase. The hotel was so convenient to return to the room to drop off packages and start all over again. Access to the subway was more than convenient as well as the access to three floors of dining options. There is even a museum on one of the lower floors.