"The room was so beautiful. I love the way they laid out the pajamas on the bed ready for you to wear. The staff were incredibly helpful. I love the breakfast buffet downstairs. We also loved the Luz leaf tea at the bar. We love doing that every night. There was a laundry room on the floor where we were staying on the 21st floor. The staff were very polite."
"Great location. Great staff and good breakfast. Rooms are a little outdated and needs upgrades. Bathroom and room looks old style. Distance to attractions are a good 15 minutes walk."
"Spacious room, nice view (22nd floor), staff are accommodating and friendly. We are very satisfied with our stay. I will book here the next time we go to Japan."
"Great location to all train stations and airport bus. Many restaurants and shops within walking distance. Room was more spacious than Tokyo hotel. Would stay again if returning to visit Osaka."
"Stuff was really helpful for storing my luggage’s before my check in time, and help receive delivery including sending them to the room before we checked in. The only downside was, there is no do not disturb tag, unless requested."