Find Family Hotels in Cancun South

"Occidental Costa Cancún Review We recently stayed at the Occidental Costa Cancún and overall had a very enjoyable vacation. The resort is exceptionally clean, and the entertainment staff does a great job keeping guests engaged throughout the day and evening. The pool is large with plenty of loungers available, so finding a spot was never an issue. The buffet was a real highlight — an impressive variety of dishes, all very tasty and well prepared. The rooms were spotless and comfortable, and every staff member we encountered was friendly and helpful. There are, however, a few aspects that could be improved. You can only book four specialty restaurants during a seven‑night stay, but in fairness, we didn’t mind too much since the buffet food was just as good (if not better) than what we tried in the specialty options. One drawback was that the pool bar and lobby bar are essentially the same space, which makes it impossible to enjoy a quiet pre‑dinner drink. The noise from guests still in bathing suits by the pool carries right into the lobby area, making it hard to relax or enjoy the nightly entertainment — which usually features lovely live music like piano, saxophone, or violin. We also had to request a room change after being placed just two doors away from the bar. We don’t mind a bit of nighttime activity, but the noise past midnight was too much. Finally, there’s no poolside outdoor food service for lunch; the only option is a snack bar on the second floor, which isn’t ide"

"Clean, modern hotel with class. Very good, fresh and tasty food with beautiful presentation; much better than anticipated (from my previous experiences in a 4star in Mexico). Checkin and checkout was quick and efficient. The only issue is a dire lack of palapas or other shade at the beach (10 palapas for a hotel that size?!) and the hotel layout was a maze on day1 - they should be handing out a property map."

"Definitivamente volvería a este lugar sin pensarlo dos veces. Hablaré un poco sobre mi experiencia vivida. Tuvimos mi esposo y yo una estancia de 8 días fue lo más espectacular en todos los aspectos. Empezamos con el servicio al cliente, una atención de 5 estrellas. La limpieza woow el lugar huele a limpio en su totalidad tanto el edificio como las habitaciones. La comida hay mucha variedad para todos los gustos, honestamente si alguien dice que no le gustó es porque no tiene buen paladar. Los restaurantes de mejor calidad hay que hacer una espera para ser atendidos. Pero claro si lo planificas bien, la experiencia valdrá la pena. La manera como te reciben en los restaurantes por parte de las personas al servicio es una cosa maravillosa. Desde nuestra llegada al hotel todo fue un trato muy agradable. Definitivamente yo recomiendo este hotel. Una de mis mejores experiencias vividas en Cancún. Le doy las gracias A Seadust Cancún family resort por haber hecho de nuestra luna de miel momentos increíbles. Muchas gracias!!"

"Excellent resort. Clean, friendly staff, great food and entertainment. "

"Staff is friendly but all depends on how often you tip. Rooms are small, fitness room is small, half the equipment doesn’t work properly. No upgrades available unless you have a membership through Solaris. Walls are poorly insulated so you hear everything. Food is below average, both my wife and I got sick from the food. Spend the extra money and go to a nicer hotel. "

"The entire resort was lovely. Our room was beautiful and peaceful, and the staff were amazing. On our last day there was a glitch with our check out time and the concierge desk did everythi they coudd to accomodate us."

"This was one of the best resorts I’ve stayed. The whole place was immaculately clean. Staff was amazing. Food was great. Service was above and beyond. "

"Amazing service and delicious food. "

"Disappointed to say the least. I knew about the seaweed. Did not know it would be a filthy dark, dirty beach with dump trucks and tractors going non stop across the beach. We were in the old part called "Sunrise" in the smallest room which smelled like paint in the bathroom and the whole time I just wanted some cleaner and a scrub brush to clean the shower. and although we paid for a "garden view" we found out all rooms faced the garden. Lots of pools, pool chairs, friendly staff but be prepared to be walked right over to the time share/moon palace club sales people right when you get there and offered $600 worth of "day passes" to the grand for sitting through a 90 minute class. No thank you. Food was not great. Breakfast and room service were the best. Very little to do if you want to be busy. Excursion and staff booking the excursions were 10/10. Family friendly if you want close to the airport and don't care about the ocean. "