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Aparthotel

Ocean View Cancun Arenas

3.0 star property

Photo gallery for Ocean View Cancun Arenas

Breakfast, lunch and dinner served - Ocean View Cancun Arenas (Cancun)
Breakfast, lunch and dinner served - Ocean View Cancun Arenas (Cancun)
3 outdoor pools, pool umbrellas, sun loungers - Ocean View Cancun Arenas (Cancun)
Exterior - Ocean View Cancun Arenas (Cancun)
Beach massages, body scrubs - Ocean View Cancun Arenas (Cancun)
OCEAN VIEW CANCUN ARENAS provides a private beach and marina for water lovers, plus three outdoor pools for different swimming experiences. Travelers can order drinks at the swim-up bar, lounge on the sunny terrace, or indulge in spa treatments before browsing the on-site shops.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Add dates for prices

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ocean View Cancun Arenas

Spend the day catching some rays at Ocean View Cancun Arenas's private white sand beach, relaxing by one of the aparthotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment offers a balcony, room service, and a flat-screen TV with cable channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find.
Ocean View Cancun Arenas offers 209 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and a marina are featured at the aparthotel. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.

All inclusive details

All-inclusive room rates at Ocean View Cancun Arenas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 200 to 380 for adults and MXN 150 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business center
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 22 lbs per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Gift shop/newsstand
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 950 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 1200
  • Christmas Day (December 25) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (January 1) Gala Dinner per adult: MXN 1500
  • New Year's Day (January 1) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 380 for adults, and MXN 150 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

About the neighborhood

Located on a private beach, Ocean View Cancun Arenas is in Zona Hotelera, a neighborhood in Cancun. The area's natural beauty can be seen at Playa Tortugas and Langosta Beach, while West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are popular area attractions. Traveling with kids? Consider Cancun Cultural House and Extreme Adventure. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
Map
Cancun, QROO

What's nearby

  • Hermosa Laguna Nichupte de agua Salada y color hermosas
    Nichupté Lagoon
    1 min walk - 0.1 km
  • Las Perlas Beach showing tropical scenes, general coastal views and a sandy beach
    Las Perlas Beach
    2 min walk - 0.2 km
  • Cancun Playa Tortugas beach in Mexico
    Playa Tortugas
    14 min walk - 1.2 km
  • Playa Langosta showing general coastal views, swimming and a sandy beach
    Langosta Beach
    3 min drive - 3.5 km
  • Puerto Cancun Marina Town Center
    16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN)
    28 min drive

Restaurants

  • Starbucks
    14 min walk
  • Kaajal
    17 min walk
  • Sala De Despecho
    14 min walk
  • Buffalo Wild Wings
    14 min walk
  • Las Hijas De La Tostada
    12 min walk

Frequently asked questions

Does Ocean View Cancun Arenas have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Ocean View Cancun Arenas pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 950 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ocean View Cancun Arenas?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ocean View Cancun Arenas?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Ocean View Cancun Arenas?

Some rate plans available at this property are all-inclusive.

Where is Ocean View Cancun Arenas located?

Nestled on the beach, this Zona Hotelera aparthotel is within a 15-minute walk of Las Perlas Beach and Playa Tortugas. Nichupté Lagoon and Puerto Cancun Marina Town Center are also within 1 mi (2 km).

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Ocean View Cancun Arenas Reviews

Reviews

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 63 out of 362 reviews
Rating 8 - Good. 111 out of 362 reviews
Rating 6 - Okay. 90 out of 362 reviews
Rating 4 - Poor. 54 out of 362 reviews
Rating 2 - Terrible. 44 out of 362 reviews

7.6

Cleanliness

6.8

Location

7.2

Staff & service

6.6

Property conditions & facilities

Reviews

6/10 Okay

Maria

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025

4/10 Poor

Clark

Disliked: Cleanliness, property conditions & facilities, communication
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley Breanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

8/10 Good

Manprit

Liked: Communication
In a good area.
Stayed 5 nights in Jul 2023

6/10 Okay

donna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025

2/10 Terrible

Maria de Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities, communication
This place is a dump. End of story.
Stayed 1 night in Sep 2023

8/10 Good

cesar alonso

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

4/10 Poor

Steven

Disliked: Amenities, communication
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

4/10 Poor

genaro ochoa

Disliked: Cleanliness, communication
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

2/10 Terrible

Glenroy

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023

6/10 Okay

adly Abdelnor

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Feb 2026

2/10 Terrible

GUIDECUADOR

Disliked: Cleanliness, amenities, property conditions & facilities
Si pudiera no poner estrellas lo haría , este hotel no merece ni 1 estrella , muy mal cuidado , no hay internet , no hay contacto con el hotel y la comida pésima NO vayas a este hotel
Stayed 3 nights in Nov 2025

6/10 Okay

Vinicio

La alberca está sucia y no se antoja meterse, la comida del todo incluido no es muy buena, consejo no acepten tours en el hotel porque te llevan a perder todo el día para ofrecerte membresías de otro hotel
Stayed 2 nights in Feb 2025

8/10 Good

LA

Liked: Cleanliness, communication
Este hotel esta bastante bien para disfrutar el mar un fin de semana y no gastar tanto, bastante economico y la comida no esta nada mal. La atenciòn es muy buena sobre todo en el restaurant el Sr. Mauricio es muy amable, los capitanes tambièn e incluso le prepararon su comida a mi esposo sin sal o condimentos. Es buena relaciòn costo beneficio y a la orilla del mar, si vienes para solo dormir y bañarte pide habitacion en pisos superiores, porque los de planta baja escuchas todo lo que sucede en el hotel y en la calle.
Stayed 2 nights in Feb 2025

2/10 Terrible

Blanca

Disliked: Cleanliness, room comfort, communication

Mala experiencia

Muy mal hoteles.com y no sé si el hotel también estuvo coludido pero pésima experiencia, informacion falsa, no te dan comprobante con las especificaciones de lo que estás contratando muy mal. Última vez que utilizo esta plataforma,
Stayed 3 nights in Feb 2025

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un buen lugar, el personal es muy amable y las camas son muy cómodas. Para las personas que critican el lugar, deberían pagar un Resort como el Hilton si lo que buscan es lujo.
Stayed 1 night in Dec 2024

10/10 Excellent

Aura Jannett Velazquez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Playa muy limitada
Stayed 3 nights in Nov 2024

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 6 nights in Oct 2024

10/10 Excellent

JOSE FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encanto el todo incluido, y muy amables todos en general
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin samuel

Liked: Cleanliness, property conditions & facilities, communication
Excelente atención , excelente comida
Stayed 3 nights in Jul 2024

8/10 Good

ChavezUrbiola

Liked: Cleanliness, property conditions & facilities, communication
Buen precio
Stayed 8 nights in Jul 2024

8/10 Good

Carolin

Liked: Cleanliness, communication
Sehr nettes Personal
Stayed 4 nights in Jul 2024