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City Express by Marriott Cancun

3.0 star property
Travelers start their day with a complimentary breakfast in Downtown Cancun before cooling off in the pool or connecting with fellow explorers

Choose dates to view prices

City Express by Marriott Cancun is in Downtown Cancun's lively heart. Guests enjoy a free full breakfast with attentive staff. The outdoor pool offers a refreshing escape, WiFi keeps everyone connected, and the gym provides workout options.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$1,972
NT$2,542 total
includes taxes & fees
May 30 - May 31

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at City Express by Marriott Cancun?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on 2026/5/30 start from NT$1,972, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Check-out is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

Reviews

Verified

8/10 Good

vanessa

Liked: Cleanliness
Very friendly staff clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, amenities
Clean room and relaxing bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alba-Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jimi M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Mahal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities

Overpriced and old.

Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Stayed 11 nights in Aug 2025
Verified

8/10 Good

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Serves a purpose but that’s about it.

I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Seon

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Amelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffy. Doesn't smell good. No shuttle service, which I asked for, specifically. First I was told, yes, he will arrange for shuttle. Then, no, because of so.e federal legislation/highway something something. Terrible terrible experience.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Xiaoyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Very good
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Dorothy

Liked: Cleanliness
Hotel is in transition. Upgraded room was minimalistic.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raul Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ramón mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MB
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 5 nights in May 2025
Verified

8/10 Good

Yvan Pierre

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

8/10 Good

Guillermo de Jesus

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024