Find Ski Hotels in Big Bear Lake, CA

"Needs renovation. Beds are not comfortable, sofas are old, carpets is old and rooms ate smelly. Overall its and ok stay based on location, but you may have to sacrifice comfort."

"Customer service was amazing! Definitely coming back! "

"There was enough amenities in the rooms. Very cozy vibe very friendly staff. Would definitely recommend. It’s right by the lake and there is a little barbecue space outside. We were able to hang out over there. Enjoy the view and the barbecue."

"Clean and friendly staff. Room was cozy with great views of the lake. "

"Breakfast was not good and very restricted!"

"We knew the AC was not working during our stay but we didn’t count on the heater being on on our level hallways or the restroom area in our room (even though the thermostat said on). When we checked in our room felt like a sauna, luckily they had fans and were able to unlock the windows to let out the warmness. The water temperature in the shower kept changing from warm to extra hot and then cold. Front desk staff was average. We loved the location of the hotel. "

"Very clean."

"Very large room. Happy there was a small dining table and leather loveseat. The fireplace was nice. Would definitely stay again. "

"Lousy customer service. They don’t care about retaining customers"