PROS: Front desk staff are friendly and kind. Facility is dog friendly. Location is within walking distance of The Village. The spa tub was in working order and was clean.
CONS: Facility was not well maintained. We stayed in the "Kinderhous" where the stairs are decorated with spider webs that weren't knocked down all week.
Our showerhead was cracked, spraying water on the walls. Maintenance came and replaced it immediately when we called it in.
The bathroom sink's aerator also needed service, so the faucet was spraying water out the sides because of it. We called it in too, but maintenance never came to fix it.
The mirror over the spa tub was obviously dirty, so that gave us pause to cleanliness.
We went outside to enjoy the patio, but the seating was filty and spider webs had taken over. We had to clean it ourselves just to be able to sit in the chairs.
The fridge worked well (it froze our fruit), but the cabinet under the fridge is compromised with a hole from dry rot. Sinks and tubs have finish cracks.
Notes out of their control:
It's not the quietest location. Road noise is loud and you can't close the main window because it has the exhaust hose for the portable air conditioner and it needs to vent. Also, the fire department is across the street, so occasionally, they have to go to work!
Power company happened to shut down the power to the valley due to high winds. Unfortunately, the facility does not have generators to compensate so, no hot water for showers.