Pretty good in all aspects. But there are clogged drains in the shower room and for the bathroom sink. Probably the main drain is clogged? Other than that, this stay is very good.
真實旅客
於 2021 年 10 月住了 1 晚
4/10
Escasa luz en el interior de la habitación, falta de mantenimiento en pintura en la tina y en general
Eunice
於 2025 年 6 月住了 1 晚
4/10
Our view was a half dozen of trash bins and discarded mattresses...
Shower did not drain properly...
The Restaurant did not have a Bar Tender...
The Fireplace did not work...
Vending Machines did not work...
They use the word "Resort" but it had a Motel vibe...
Raymond
於 2025 年 6 月住了 2 晚
6/10
The place needs an update and they need to address the lack of ADA facilities
Mark
於 2025 年 6 月住了 2 晚
2/10
The property is poorly maintained. AC has been broken for weeks/months when you read through the comments. Advertised Hot Tub has no working heater and was colder than the pool. Manager Deron Lane and front desk staff “Victor” are rude,very unprofessional and liars. I checked in on a Thursday to the AC being broken and was told by a team member “open the window sun will go down soon” my room was 80 degrees. The following day i checked in on the status of repair and was told it was not fixed and no time frame. No alternative accommodation was offered to me. When I returned later in the day to a room at a temp of 79, a fan had been put by the bathroom sink but not turned on. The fan did nothing during the day to bring the temperature in the room to a comfortable level and at night it did minimal to change the temperature. With having to keep the window open for any sort of relief from the heat I had the joy of having ants in my room- on both the bed and chair- on Saturday. I reported this to the front desk and it took 3 times of asking for assistance before someone came and addressed it. When i mentioned that it was likely due to needing to have the window open the person laughed and said “yeah”. Upon my early departure from this property i reiterated my issues and was met with terrible response. When pointing out how long it took for help with ants the Deron said “well someone came didn’t they”. I have never been treated this way at a Holiday Inn and I have stayed at many.
Megen
於 2025 年 6 月住了 3 晚
10/10
Everything
Diana
於 2025 年 6 月住了 2 晚
2/10
The air conditioning was busted. The hot tub was not hot at all. It was actually cold. The TV in our room did not have any sound. They were well aware that the air conditioning was down. There were about five other people complaining when we went to leave.
Jerry
於 2025 年 6 月住了 3 晚
8/10
Very close to amenities. Staff were very friendly and helpful at the front desk, especially when we asked for recommendations on what to do or where to eat, etc.
Lucine
於 2025 年 6 月住了 2 晚
2/10
Not a Good second stay here. Will not go back. Broken AC, Bad mattress, bad dinner service and dinner was NOT good.
Richard
於 2025 年 6 月住了 2 晚
6/10
Air conditioning is not work room was 80 told to open window to let cool night air in but window only opened a couple of inches and no breeze
Marilyn
於 2025 年 6 月住了 2 晚
8/10
Very nice place easy to locate with amazing room and helpful staff. Downsides were difficult to locate elevators. Particular first night was quinceañera party on entire first floor, lobby, and outside party was overwhelming.
Mel
於 2025 年 6 月住了 1 晚
8/10
Autumn let allowed us to check-in early.
Roy
於 2025 年 6 月住了 1 晚
6/10
Good location, asked for a room on lower floor because I had bike, given room on 2nd far away from elevator looking at construction site, asked to change the room. Was given new room but on the 2nd. Hotel was more than 1/2 empty so that was disappointing. Hotel need updates.
Jacek
於 2025 年 5 月住了 2 晚
6/10
After a week in a campground, I was really looking forward to taking a Jacuzzi. The Jacuzzi was broken. They did change my room that wasn’t hot and stuffy because the air conditioner was broken but charged me an upgrade fee. At night, it got cold and the heater didn’t work.
I was actually more comfortable in the campground
Mark
於 2025 年 6 月住了 2 晚
6/10
the ac wasn’t the best, but we weren’t burning alive so that was fine. the bed is pretty firm, so my partner didn’t sleep well. otherwise, no bad smalls and it’s in a great location to the village and everything else.
Amanda
於 2025 年 6 月住了 2 晚
10/10
Roger
於 2025 年 6 月住了 1 晚
10/10
Great!
Jessica
於 2025 年 5 月住了 3 晚
10/10
Easy check in and check out.
Luis
於 2025 年 5 月住了 1 晚
8/10
Great location
Kinjal
於 2025 年 5 月住了 2 晚
10/10
Great location with a view. It's only a 5 minute walk to the lake
Sevan
於 2025 年 5 月住了 2 晚
6/10
Front desk very helpful and nice. Restaurant food was amazing. Beds very comfortable and Room very roomy. Sadly room temperature was pretty hot ac not working fully, leave ac on if u plan to leave the room it takes a long time to cool down. One of my decisions for selecting this hotel was because of the heated pool I had told my kids about it and they were excited. Pool is not heated and spa jacuzzi was closed for our stay. Very disappointed!