沃金 5 星級飯店

「The staff are nice, facilitated early check-in and late check out」

「The room met expectations good bed, good pillows, restful sleep. The connection to terminal five is extremely convenient. The restaurant has reasonably good food, but the service was completely overwhelmed by an unfortunate swarm of passengers thrown off of a canceled flight.」

「Very friendly staff, convenient location.」

「The staff are friendly and helpful and this makes the Royal Lancaster outstanding」

「Front desk, door man, and concierge were wonderful. Staff in the bar area were very unfriendly to us. Always had to flag someone down to place an order. The singer was amazing.」

「一般延遲退房是不可能的，但是飯店竟然非常大方的同意了。為門僮Peter 到行李員都非常親切而周到，bar的調酒非常好。 房間內提供的杯子是水晶杯，非常有品味」

「Great location and staff was very friendly」

「If I didn’t find the hotel charged me for the mini bar chocolate I didn’t eat, I would rate the hotel higher. So sorry to see they overcharged 4 pounds. Hope this was just done by mistake. 」

「Spacious room with modern decor. Very very comfortable air-conditioning and comfortable beds as well. Facilities on the whole are adequate for tourists’ needs. The only downside during our stay is the thick duvet, which is too much for the summer in London. Suggest that there should be a thinner one for this season. Rare that a small elevator is installed to facilitate moving luggages to various floors, but fingers crossed that it will not break down during your stay.」

「I booked a deluxe suite and was assigned to a room on 8/F. The layout is so odd that one cannot really enjoy the space as the sofa and desk are located in a corner at the back of the room. The bed is slightly bigger than a single bed. The worst is the wardrobe, which is very run down and the condition is comparable to that of a very old motel. On day 2, the room started to have strong cigarette smell and did not go away as the ventilation in the room is no good. After I complained the hotel...

「舒適」

「靠近South Kensington 車站，非常方便」

「服務態度不好」