Find Family Hotels in Guildford

"Staff were attentive and professional. Not the best breakfast I have had and the tea was poured by the waiting staff and therefore had to wait for them to be available. Not what you expect from a highly end hotel. However, that aside I would stay again but not have breakfast. All other aspects were very good."

"The internet was available but so slow couldn’t do important work stuff that was due. Called front desk they were of no help We had a total of 2 other devices we shut these off hoping internet would get quicker. No such luck"

"I checked in late at night (11pm) after a long travel day. The walk from the airport was sign posted at the exit of the airport but it led through the carpark and seemed a fairly long walk. A nice addition would be to have one of those small airport buggies available to transport guests at least most of the way. The girl at reception was friendly and welcoming. However when I had some problems with my debit/credit cards at check in (due to my own confusion and tiredness), another member of staff (male) on duty was quite curt, and impatient, and didnot solve my problem. However when the Manager or Supervisor was brought in, he was very welcoming, friendly and able to solve the problem, and even gave me a room upgrade. However this was on the executive level which was another long walk from the reception area. The room was huge and the bathroom had a separate shower as well as a bath. It was very clean but the whole hotel felt very sterile. However as an airport hotel, probably used only for overnight stays, it served its purpose. "

"Very efficient check in. Very close to departure check in "

"The hoyel was a 6 minute public bus ride from Heathrow Terminal 5. Fantastic location to watch the planes tale off. It offered a delicious hot and continental breakfast. The room/bathroom was clean and appeared to be recently updated. The staff was friendly and helpful. I'd stop there again when flying from Ternimal 5. :0)"

"The room service food was poor. Over priced for a pretty shoddy dish. We paid £50 for two dishes, soft drinks and tea. That we would be OK but the duck salad was a joke. "

"Breakfast was good with a fair variety. Front desk staff were excellent. Bar manager was not rude but rather abrupt. "

"Lovely clean room and a stunningly comfy bed..."

"Yes"