「I can't say enough praise for the owner/ manager. Damien. A very happy,helpful person. Plus his staff.. Our car broke down and we had to wait hours but he was very understanding. Tried to book again for that night but unfortunately all rooms were gone. Will definitely stay again. And food, Wow !!!!! . Everything we had over the stay was so tasty. My partners Daughter had her 30th last month and that was a great night too. Cheers all.」
「We checked in after midnight as we need to stay for one night before return home. Check in process was efficient and took only a few minutes. Reception lady was courteous and efficient. Would certainly stay again if needed in future.」
「Great value next to the airport hotel. Reliable shuttle to the airport and back, just plan for about 30 min travel time. Very friendly and accommodating staff. Restaurant food available until about 9pm. 」
「The soundproofing is poor, and I can hear the snoring from the neighboring room at night. I requested two bottled waters, but they did not provide them. The drainage in the bathroom is poor - after about 10 minutes of showering, the water starts draining out, as the shower area has a shallow floor and does not have enough time to properly drain. However, the hotel is indeed very close to the airport.」
「Our flight delayed and reached hotel at midnight. Although hotel could not provide 24 hours check in service, they are supportive and leave the key and clear information to us on counter so that we can quickly DIY and have a good sleep.」
"This is the 2nd time I stayed in this hotel within two weeks. Appreciated the location, services and facilities very much! The checkin took longer time than expected as there was only one staff on duty at around 5:30pm for a long queue. I especially would like to thank Muriel at the reception and Mehdi at the spa who’re very helpful and friendly. A very pleasant stay and will sure come back for my next visit to London."
"The only bad part is if you go from one terminal to another one in Heathrow airport is terrible! None of airport in the world like that. Every time transfer in LHR is a nightmare 😇😭"
