Hawaii Island 4 Stars Hotels

"This resort is in need of some major updates. The buildings are shabby. Staff is nice but restaurant service not great. Best thing is the location. Walking distance to Kona-Kailua. We won’t revisit until updates are made."

"Beautiful property w/ amazing views. However, too spread out and required A LOT of walking, including considerable use of stairs. This was due to the elevators not connecting to all areas of the resort, the tram running very sporadically, and the canal boats being out of order. Also, the pool area offered very little natural shade and there were no umbrellas. There were a ridiculous amount of blue lounges w/ canopies, but they were only available to rent for an additional $150/day. Not surprisingly, most of these blue lounges were left vacant. Was also disappointed with the fitness facilities. Found two separate gyms; both were small and very, very dirty and one had really outdated equipment. Finally, our room was decent and had great view overlooking the dolphins and the bay, but its condition was below what we'd expect for a Hilton: stained/worn carpet, peeling wallpaper, bent and barely functional shades covering the sliding glass window. Overall, good but not great."

"The hotel is awesome beach lagoon pools and spa. The room was very spacious, loved everything food is pricy. "

"It was not the best when we arrived the staff was not very friendly and I felt like I was bothering them. I said hello to a lot of staff who completely ignored me it was uncomfortable and our room had toenail clippings it was a less then desirable experience, before you book here look somewhere else."

"My Family and I had a great time staying at this property the staff were very helpful and very clean and mad our stay very comfortable highly recommended :)."

"Checkin was smooth, hotel was clean all around. No beach access. Not that many restaurant options for lunch. The pool restaurant took long, food was mediocre."