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"Everybody was very courteous from the staff and very welcoming. Bella was amazing."

"Hotel molto buono. La camera era pulita, la colazione molto buona, posizione ottima e il personale alla reception e dell'hotel molto disponibile e d'aiuto con tutto. Grazie. Jim"

"The staff was amaizing, so helpful and nice We arraived and were greeted with smiles and a nice drink and fresh fruit. Anna helped us with getting to know the city, gave us a map and pointed out all the sites to see in Hanoi she was wonderfull ĐA was amazing super nice and helped us with everything we needed Good location and the staff was the best. "

"Das Frühstück im Hotel ist schön, besonders die Pho, die sehr geschmackvoll und lecker ist. Das Hotel liegt im Altstadtviertel, wo viele lokale Restaurants und Sehenswürdigkeiten zu Fuß erreichbar sind."

"Great stay, beautiful hotel with amazing staff that rock"

"The Haian was amazing - totally checked all the boxes. The room was well appointed & clean - we had an ocean view room with 2 twin beds. We were literally across the street from the beach. The beds were very comfortable & although the hotel mentioned there may be construction noise next door, we didn’t hear it. The inclusive breakfast was outstanding - so many selections from hot foods, made to order noodles, egg station, array of fruit like dragonfruit, guava, etc. and western dishes too. We had a wonderful meal of the northern style combo dinner in the hotel restaurant and it was so reasonable & delicious. The rooftop pool isn’t heated so it was too cold for me to swim in December but other people did take a dip. The pool guy Cuong was so nice & set out pool chairs, towels, drinks, etc. Wow, we felt so taken care of! We had wonderful service at the spa too. Prices are super reasonable & ask for a discount. "

"Everything was fantastic, the rooms were very clean and the decor was wonderful. The staff was always very kind and helpful. Our stay was marvelous. Would highly recommend your Hotel to others "

"Fantastic view of the South China Sea and excellent breakfast spread. The staff are a vwry friendly and helpful. Will definitely be my hotel choice when i return in future."

"Everything's ok!"