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"Good"

"Ideal location to tour the sites. Hotel staff are very efficient and quick to serve. It’s our hotel of choice for London. "

"Having a Kitchen was great with kids. close to main attraction groceries and bus stop and train station"

"What can we say? Another fantastic trip and stay. Right from the beginning, we felt welcome and comfortable; nothing was too much trouble for the team. All the staff were incredibly helpful and polite throughout our visit. ​This is the "go-to" for my son every time we visit London. At just 8 years old, he has already decided he only wants to stay here—and I totally agree! Thank you so much for everything; we already look forward to our next visit soon."

"Very helpful start. Clean rooms. Lighting a bit dark in hallways and elevator. "

"Lovely staff. We were in a pickle and they helped us out greatly. "

"Hotel communal areas were dirty. Restaurant overpriced. Room very small, claustrophobic and cold. Pool overcrowded and unusable. "

"Just a block away from the eye. Just across the bridge from Big Ben. "

"Spa was wonderful hands across America."