Find Family Hotels in Puerto Aventuras

"We had a lovely stay overall. The food was great and there were plenty of amenities to enjoy. The ice cream shop and coffee shop were definitely highlights — both were excellent and something we looked forward to every day. That said, the rooms did not meet our expectations. The bed was making broken, creaking noises, and the fan didn’t feel safe to turn on. The bathroom was quite old, and the shower area was very slippery, which made it unsafe, especially with kids. With some updates to the rooms, this place could be amazing, but for now it was a mix of great common areas and disappointing accommodations"

"Everything was great! "

"Los empleados les falta un poco mas amabilidad. Y hacer bien las reservaciones "

"The service was exceptional at this resort. Everyone we came into contact with were so welcoming and friendly. Housecleaning arrived daily to refreshen the room, and the mini fridge was restocked daily. The entire property was spotless and well maintained. The only improvements we suggest would be the food and drinks. The Italian restaurant was terrible, and the steak restaurant was just so so. We’re typically not buffet people, but it was the only option that was palatable for us. The sushi restaurant was good. There’s really not much of a beach to speak of, but the close proximity to 5th street was extremely convenient to shop and dine at the 100 plus restaurants. This was overall a very relaxing and enjoyable vacation."

"No the WiFi was terrible "

"Very nice only down side is everything is spread out ,not a big deal if you want to walk the grounds are well kept."

"Amazing room "

"There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great. "

"The resort is extremely noisy: construction and loud music trying to mask the construction. There is not one quiet spot in the entire resort. There are not enough chairs by the pools so we did not have a place to sit after swimming. the view from the beach is construction concrete slaps. There is an extremely aggressive membership sales team that is relentless and will stop to lying and manipulation to make a sale. "