Great dining options and friendly staff. No issues.
Neil
於 2024 年 6 月住了 4 晚
8/10 不錯哦
Emilio
2024年6月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Emilio
於 2024 年 6 月住了 3 晚
8/10 不錯哦
Lisa Jane
家庭旅遊
2024年6月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dreams Aventuras is a very nice resort.
Pros:
1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly.
2. Staff very responsive if called for assistance (they respond within minutes)
3. Our room was always ready and taken care of (Thank you Maria - you are tops)
3. Very clean and well maintained
4. Explorer Club for kids (we had our 9 yo -she loved that)
5. Enclosed bay for swimming and snorkeling
6. plenty of lounges available by pools and beach
Cons:
1. Food was ok but not what expected as compared to other resorts (we have stayed at several)
2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van.
3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Lisa Jane
於 2024 年 6 月住了 7 晚
10/10 有夠讚
ALICIA
家庭旅遊
2024年6月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love it! We had a very good time, food and drinks were amazing. Preferred service and pool super 👌
ALICIA
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Bridget
親子旅遊
2024年6月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful staff!
Bridget
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Carlos
親子旅遊
2024年6月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente hotel
Carlos
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Harpreet Kaur
2024年6月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Dreams was a great vacation but it is a much smaller resort which I did like. This limits your choices for food. However it also means you’re not walking a mile or two every time you want to go to the pool. The beach isn’t a real beach, not a downside for me personally as my family and I prefer the pool but I know many would find that off putting. As for food, we tried the grill, the Mexican restaurant and the Italian and since we don’t do sea food on vacations we did not go to any other place. The food was great - nothing compared to a Sandals or some other 5 star resorts but you get what you pay for.
Harpreet Kaur
於 2024 年 5 月住了 6 晚
10/10 有夠讚
Carolina Maria
家庭旅遊
2024年6月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buen personal
Carolina Maria
於 2024 年 5 月住了 4 晚
8/10 不錯哦
TERESA
2024年6月1日
喜歡:整潔度
TERESA
於 2024 年 5 月住了 2 晚
10/10 有夠讚
wesley e
情侶出遊
2024年5月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not crowded
Great food bes was very nice
Had problem with A/C but they compensated me for that
Would return
But did not receive any Hyatt points for stay because i booked with expida