里維埃拉瑪雅豪華別墅度假村 - 僅限成人是否有游泳池？

是的，此住宿設有室外游泳池。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人的住宿價格為何？

截至 2025 年 10 月 31 日，於 2025 年 12 月 1 日入住里維埃拉瑪雅豪華別墅度假村 - 僅限成人，2 位成人 1 晚最低價為 NT$17,502 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人是否允許攜帶寵物？

可以，里維埃拉瑪雅豪華別墅度假村 - 僅限成人允許攜帶寵物，每隻寵物的重量上限為 9 公斤。需支付每晚每隻寵物 USD50 的費用。服務性動物免費。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人的停車費用是？

提供代客停車服務，費用為每天 USD8。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務 (應要求提供服務)。收取 USD348 的費用，按每輛車計費。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人是否提供全包式禮遇？

此住宿有部分房價計畫提供全包式服務。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人位於何處？

這家海濱飯店位於卡曼海灘，距離艾爾卡馬隆瑪雅河高爾夫球場 4.5 公里，而且距離卡門海灘主海灘和第五大道不到 10 公里。Maroma 海灘和探索主題樂園也在 12 公里距離內。

里維埃拉瑪雅豪華別墅度假村 - 僅限成人評語、優惠和相片 2025

Q: 里維埃拉瑪雅豪華別墅度假村 - 僅限成人是否有游泳池？

是的，此住宿設有室外游泳池。

Q: 里維埃拉瑪雅豪華別墅度假村 - 僅限成人是否提供全包式禮遇？

此住宿有部分房價計畫提供全包式服務。

8/10 不錯哦

Brian，MIAMI LAKES

2025 年 10 月 28 日

喜歡：整潔度、設施服務和住宿環境和硬體

Nice room

Nice birthday gesture. No cake or song. :)

於 2025 年 10 月住了 3 晚

10/10 有夠讚

Kenneth

2025 年 10 月 11 日

Great property

於 2025 年 8 月住了 2 晚

10/10 有夠讚

Thomas Chance

情侶出遊

2025 年 10 月 7 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Our stay was incredible. We went for a Babymoon and it was everything we wanted. The vibe was the most Chill. If you are going to party, this is not the spot for you. The resort was calm and quiet, exactly what we were looking for. We had the private Villa and it was the definition of privacy. They do an excellent job of making sure there isn’t a single spot that could look into our Villa or outdoor lounging area. We spent the majority of our time out there relaxing either on the comfortable lounging couch or in the plunge pool. The staff were so kind and respectful, after the first day, they remembered our names and our villa number. They did a great job of communicating with each other so that while we were at breakfast or dinner, the housekeepers would tidy up while we were out. The food was very good as well. I highly recommend the all-inclusive package. We saved money on dinning and drinks because of it and it made the whole stay so convenient. We will definitely be going back.

於 2025 年 10 月住了 3 晚

10/10 有夠讚

elissa

2025 年 8 月 18 日

喜歡：員工素質、設施服務和住宿環境和硬體

The hotel is beautiful and the service is exceptional. The whole staff made a huge effort during my stay to make sure enjoyed my stay and had every I needed.

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Philip

2025 年 8 月 15 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Absolutely stunning resort. So relaxing. Staff was unbelievable and so nice. Food, amazing.

於 2025 年 8 月住了 4 晚

10/10 有夠讚

Justin

情侶出遊

2025 年 8 月 5 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience.

於 2025 年 7 月住了 7 晚

10/10 有夠讚

Anant

情侶出遊

2025 年 7 月 24 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks

於 2025 年 7 月住了 4 晚

10/10 有夠讚

Grace

情侶出遊

2025 年 7 月 4 日

喜歡：整潔度、設施服務和住宿環境和硬體

clean, beautiful, and the service is amazing. Every worker went above and beyond

於 2025 年 6 月住了 4 晚

10/10 有夠讚

Mary

2025 年 6 月 29 日

於 2025 年 6 月住了 5 晚

4/10 不太好

Taylor

情侶出遊

2025 年 6 月 29 日

喜歡：員工素質

不喜歡：整潔度和設施服務

My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing.

於 2025 年 6 月住了 5 晚

10/10 有夠讚

Sarah

情侶出遊

2025 年 6 月 24 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place!

於 2025 年 6 月住了 4 晚

10/10 有夠讚

真實旅客

2025 年 6 月 7 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Fantastic + Some Tips

We had such a lovely stay at the Viceroy and will definitely be back. Beautiful property. VERY quiet and private. If you’re looking for a private escape into luxury…. This is it! And the staff was really incredible. The only two things that weren’t clear in other reviews that would have been helpful for vacation planning: You are a good 15-20 minute cab ride from Playa Del Carmen and it’s a standard $400 pesos each way. There is no where else to eat nearby except the resort (which does have good food - I’m obsessed with their coconut lemongrass drink!), but there are no options at the viceroy that aren’t expensive. So you have to take your $800 pesos cab to and from Playa to grab dinner.

於 2025 年 5 月住了 4 晚

10/10 有夠讚

Alexa

2025 年 5 月 26 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2025 年 5 月住了 3 晚

6/10 一般般

James

情侶出遊

2025 年 5 月 24 日

喜歡：整潔度

The Viceroy itself is stunning and the staff was attentive—no complaints there. However, several aspects made this trip less enjoyable for us, though others may feel differently. 1. Inflated Prices Pricing was extreme—a small bottle of water was $20. Without the all-inclusive plan, food and beverage costs felt unjustifiable. Menu options were limited and lacked flavor. 2. Noise from Nearby Properties While not within Viceroy’s control, loud parties from a neighboring resort disrupted our nights. The music was intense enough to shake the walls—challenging for those seeking a peaceful escape. 3. Area Atmosphere We expected a refined experience south of Cancun but found the vibe across the region geared more toward spring-break energy. It felt misaligned with our expectations. 4. Seaweed and Beach Conditions The beach was unusable due to heavy seaweed during our visit (March–October season). Swimming wasn’t an option, limiting us to the pool. 5. Lack of Local Alternatives Renting a car didn’t help. The surrounding area felt neglected—dusty streets, unpleasant odors, and nowhere comfortable to walk or dine. The beach was narrow and crowded. Bottom Line: The resort is lovely, but the environment around it made the experience fall short. If you’re looking for quiet luxury, better dining variety, and swimmable beaches, this may not be the best choice.

於 2025 年 5 月住了 7 晚

10/10 有夠讚

Michel

情侶出遊

2025 年 5 月 21 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Service was EXCELLENT. We arrived to Cancún realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend!

於 2025 年 5 月住了 3 晚

10/10 有夠讚

Ram

2025 年 5 月 18 日

於 2025 年 5 月住了 4 晚

10/10 有夠讚

Zeus-Hannah

2025 年 5 月 16 日

於 2025 年 4 月住了 5 晚

10/10 有夠讚

Daniel

2025 年 5 月 5 日

於 2025 年 4 月住了 5 晚

10/10 有夠讚

Mike

情侶出遊

2025 年 4 月 25 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great place for some R&R !!! Very Recommended!

於 2025 年 4 月住了 3 晚

10/10 有夠讚

Karl

情侶出遊

2025 年 4 月 23 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Alberto and Karina were the best, they made our vow renewal special.

於 2025 年 4 月住了 5 晚

10/10 有夠讚

Ashley

2025 年 4 月 10 日

於 2025 年 4 月住了 4 晚

10/10 有夠讚

Ronald

情侶出遊

2025 年 4 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again.

於 2025 年 3 月住了 4 晚

10/10 有夠讚

Donald，Clayton

2025 年 3 月 31 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

於 2025 年 3 月住了 2 晚

10/10 有夠讚

Leanne，Pleasant Ridge

情侶出遊

2025 年 2 月 23 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Beautiful property and amazing staff!

於 2025 年 2 月住了 3 晚

4/10 不太好

christian

情侶出遊

2025 年 2 月 16 日

喜歡：員工素質

不喜歡：整潔度和住宿環境和硬體

I just returned from my stay at the Viceroy Playa Del Carmen. There is a lot to potentially like about this property. The staff in the restaurants and bar/pool area are probably some of the best I’ve ever experienced. The property is lush and we did massage treatments at the spa and they were outstanding. Now, for the bad - rats in my room - simply unacceptable for a hotel at this level. Really at any level. Crawling through the thatched roof and visible for brief moments after dark. I called and requested help, the hotel responded - they said they’d send someone, the problem seemed to abate for a night but then returned. I was only there for 5 nights and 2 out of 5 were heavily disrupted, the first 2 nights being ones where I didn’t really know what was going on. Really terrible experience - tough to sleep with that going on in your room. hotel staff did nothing to help the issue that had any permanence - it seemed like they may have put something outside the room that made noise to scare them away and then once that was removed, the problem came right back. They weren’t willing to relocate me. Front desk staff were pretty indifferent about everything. No way can I recommend the Viceroy to anyone who wants any sort of relaxation on vacation. I feel like I was robbed of the price I paid. Transportation arranged by the airport was low caliber with cars that had bad suspension and visible accident damage. Not worth it - taxis are easy to come by in playa.

於 2025 年 2 月住了 5 晚

里維埃拉瑪雅豪華別墅度假村 - 僅限成人

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

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