Muy relajante viaje de fin de semana muy rico todo
Mauricio Garcia
於 2024 年 4 月住了 3 晚
8/10 不錯哦
Yolanda
情侶出遊
2024年4月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La propiedad es muy bonita y la comida muy buena. La recepción y registro fue tardado y el personal de recepción y servicio al cliente fue deficiente y muy poco amable
Yolanda
於 2024 年 4 月住了 3 晚
6/10 一般般
Karl
情侶出遊, 團體旅遊, 家庭旅遊
2024年4月7日
喜歡:整潔度、員工素質和設施服務
The Eco aspect was pretty cool however the aging property shows its age with broken walkways, sunken access and trip hazards.
It was a little strange how early the bars closed and how often they ran out of ice. Also the warm beer was definitely an issue. The only ice cold beer was from our rooms bar fridge and our trip to Cozumel.
We paid for the Adults Only side that is supposed to include Select Club check-in however we were turned away when we got there because he was closing. They sent us back to the main lobby to get in line for the general check-in. That's not a big deal but very inconvenient for our older family members with limited mobility.
Karl
於 2024 年 3 月住了 8 晚
6/10 一般般
Claude
家庭旅遊
2024年4月7日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Chambre au premier niveau disponible. Près de la piscine, par contre un peu loin de la plage.
Chambre propre mais très ordinaire, toilettes trop petite et douche beaucoup trop petite, pas très pratique.
Très déçu de nos chambres.
Le personnel très gentil et souriant et très accueillant.
Claude
於 2024 年 3 月住了 8 晚
6/10 一般般
Richard
團體旅遊
2024年4月7日
喜歡:整潔度和員工素質
We arrived at 8:30 PM and where not told we could not check in at the Adult Only check in as they where closed but we where staying that area.
We where in the Adults Only area of the resort, there is no buffet for evening supper forcing you to the regular buffets with all the kids running around.
At night you had to go to the regular bars or all the way to the beach for a drink.
You can only book A La Cart resturants on the day you want to go forcing you to stay up past midnight and then using there app that most senior's do not now how to use.
Richard
於 2024 年 3 月住了 8 晚
8/10 不錯哦
Eric,Bryson
情侶出遊, 團體旅遊, 家庭旅遊
2024年4月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a very large resort and lots of walking is required. Very quiet at night, no real place to sit and have a nice drink after hours. Pretty much a ghost town after midnight. They are very happy to give rides if required and staff will a friendly!
Eric
於 2024 年 3 月住了 8 晚
6/10 一般般
Elaine
情侶出遊, 親子旅遊
2024年4月6日
喜歡:整潔度、設施服務和住宿環境和硬體
Check in took over 3 hours! And it was difficult to make reservations at the restaurants.
The property was great but it's huge. We stayed in the adults only section and it was a long walk to meet up with family members with kids.
Elaine
於 2024 年 4 月住了 4 晚
8/10 不錯哦
Nokoni
情侶出遊
2024年3月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort property was amazing with lots of native wildlife and beautiful plants. Very much enjoyed the adults only sections and the food was good. Only complaint was the difficulty getting reservations, particularly difficult at the fogo de Brazil and teppanyaki restaurant, a separate reservation process and huge lines in the heat. Other reservations cannot be made a head of time and had to get on the app at midnight to find availability. Staff was very friendly and a special shout out to Ignacio at the adults only bar on the beach!
Nokoni
於 2024 年 3 月住了 5 晚
8/10 不錯哦
Toni
2024年3月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Toni
於 2023 年 12 月住了 5 晚
2/10 很糟糕
Andrew
情侶出遊, 家庭旅遊
2024年3月2日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Might want to control wild animal population. Buffet was filled with chaos…rude visitors, rude kids. Would be nice to have another buffet for adult only side. Food was better at the adult pool side but every meal, breakfast and lunch took an hour or more. My wife and I have been to many parts of Mexico and this was the worse resort we have been too. Spend your money elsewhere…