Find Hotel with a Concierge in Playa del Carmen

This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!

Yes, fantastic layout and views.

When the only complaint you can have about a place is that they are almost TOO attentive, then you are really staying at a true 5 star place. Everything here is first class and it is truly a very different experience from the typical Playa all inclusive places. First off, the grounds are beautiful. We stayed in a lagoon suite and to sit out on the deck and hear a myriad of birds singing and watch fish, turtles, (and crocs!) swim by was really a great experience. Almost feels like being...

My wife, & I stay at The Edition Riviera Maya this past weekend for her birthday. The property was gorgeous, although the weather wasn’t. Unfortunately, it’s still the end of the hurricane season in Mexico. Thank God, we did get some sunshine though. The place is gorgeous! Every single person was warm, & kind to us. The prices for food, & drinks were expensive, be prepared! I believe they also said that they were holding $450 a night on my credit card, which I thought was unusually high, but I...

We stayed at Secrets Maroma for 7 nights and to say we had a great time is an understatement! We did stay in the Perferred Club Junior Suite Ocean View, building 16, and the view of resort and ocean was great! From the moment we arrived and until we departed, the service is outstanding throughout the resort-from the wait staff, bar tenders, front desk, and especially our conceirge-Emmanuel! Emmanuel was excellent- and took care of all our needs when needed! The food at all restaurants was...

Technically this wasn't a vacation, it was our honeymoon. I found this place on some Google list of top 10 most romantic honeymoon spots and it did not dissapoint. The grounds are beautiful. The staffs mission in life is to make sure you are happy and have everything you need. And it's not just for tips either, it's genuine. Whether you want to do nothing or everything, you will be pleased. We just got back and are already planning a return trip. The rooms are VERY private, no noise from other...

Loved this resort! It was quiet and restful. Having the ability to go to the sister resorts for additional food options, entertainment, and spas was an amazing treat and bonus. They provided transportation but it was literally a 4 minute walk on the beach. The staff was extremely friendly and helpful. Just a fabulous experience.

This property is fantastic if your desire is to go to a laid back property and have a relaxing but fun time. It is not packed with party hungry 18 year olds. We noticed the guests were mostly couples and friend trips made up of ladies or couples. While they say tips are not expected, they really are. For the price of flights and the say along with the amazing food options on property, throw your server or housekeeping staff a few USD. Be careful when it comes to converting dollars to pesos - pay...

Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All...

The property has a truly exceptional staff. From the moment you arrive, you receive a warm and welcoming experience, especially from the concierge team assigned to your room. We had the pleasure of having Alan and Ana assist us during our stay, and they were extremely helpful, polite, and attentive. We traveled with our two children, and the entire staff went above and beyond to make them feel comfortable and welcome. They gave our kids the attention and assistance they needed and made sure...

Quiet, unique getaway

Great location! Staff was amazing Great food and lots of fun

Hotel Lunata is a gem situated on Playa del Carmen's charming 5th Avenue, and one block from Playa's main beach. Even though our room overlooked 5th Avenue, the triple-insulated balcony doors assured peace and quiet. The hotel is reminiscent of a hacienda, and has a lovely private - and very quiet - garden. The complimentary continental breakfast was tasty, with fresh fruit and Mexican pastries along with cereals, coffee, and fresh-squeezed orange juice. Perhaps the best attribute of the...

This is a great, little resort. The beach is, in my opinion, is one of the best in the area. It is white and powdery. The staff rakes it each morning so there are no rocks or debris. There could be more beach chairs, but the staff work very hard to assure that you get a chair. My room was perfectly located within walking distance to the beach. I had a room directly above Rick’s bar and the adjoining pool, but never felt it was too loud. The staff are all very hard working and welcoming. The...

Always A beautiful convenient place to stay and Playa del Carmen

We were looking for a small non-resort hotel on the beach where we could relax peacefully, and Petit Lafitte is exactly that. As soon as we arrived at Lafitte we were welcomed home by the desk staff and concierge. Everyone at the hotel was friendly and made us feel comfortable, and were more than willing to help make our stay a very pleasant one. The beach is about 20 steps from the outdoor bar, with a number of chairs and thatch umbrellas for use by guests, and the pool was a comfortable...

The property is beautiful!! The staff is very friendly and the food is excellent!! I love how there is a lot of live music being played. We are already scheduled to return in February.

Everything was great while staying here! Super friendly staff and hotel is so peaceful. You can walk to Xcaret parks as well! Must stay!!!!!

This hotel is beautiful! Beds are comfortable and the rooms, views, and roof top pool are extraordinary. I loved the feel of the property and it provides a very personalized experience. I traveled alone from Seattle and even though I was alone (my bf broke up with me three days before this trip we were supposed to be on together), but I had the whole team at Mvngata (pronounced moon-gata) to help me heal from a devastating breakup. They loved on me and made me feel safe and full of joy. This...

Everything was amazing! The daily breakfast that was included was absolutely delicious! We highly recommend the French fries and guacamole pool side as well. Luis, our pool side attendant and Aram, our concierge, were top notch, along with everyone else that works there! Our only challenge was we weren’t aware it was a cashless resort, so we weren’t able to break our big bills for individual tips. We recommend you bring small bills ($1’s and $5’s) for tipping purposes!