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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools

Choose dates to view prices

El Dorado Maroma sits near Tres Rios Ecopark, blending luxury with natural beauty. Guests can book a rejuvenating treatment at NÁAY SPA, lounge beside one of four outdoor pools, or head to the private beach for kayaking and snorkeling in the clear Caribbean waters.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is NT$16,680
NT$20,269 total
includes taxes & fees
Dec 17 - Dec 18

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Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Satellite channels
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Satellite channels
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | Free minibar, in-room safe, desk, laptop workspace

MI HOTELITO BEACHFRONT SUITE

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Satellite channels
  • 276 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Satellite channels
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Virgen Beach - 5 min walk - 0.4 km
  • El Camaleón Mayakoba Golf Course - 20 min drive - 9.9 km
  • Quinta Avenida - 29 min drive - 19.0 km
  • Playa del Carmen Main Beach - 29 min drive - 19.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Rendezvous Bar - ‬12 min drive
  • ‪Preferred Beach Club - ‬13 min drive
  • ‪Preferred Club Lounge - ‬13 min drive
  • ‪El Pajarito - ‬12 min drive
  • ‪Aromes - ‬13 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Luxury all-inclusive hotel near El Camaleón Mayakoba Golf Course
Located close to Tres Rios Ecopark, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only provides free cooked-to-order breakfast, a free roundtrip airport shuttle, and 2 beach bars. This hotel is a great place to bask in the sun with a private beach, kayaking, and snorkeling. Indulge in hydrotherapy, a body scrub, and a manicure/pedicure at Náay Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a firepit.
You'll also find perks like:
  • 4 outdoor pools
  • Free valet parking
  • Express check-out, smoke-free premises, and outdoor furniture
  • A 24-hour front desk, concierge services, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 149 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch Smart TVs with cable channels and DVD players
  • Balconies or patios, wardrobes/closets, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 08203073

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of 2025/12/4, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on 2025/12/17 start from NT$16,680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include rowing/canoeing, volleyball, and more.

Where is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only located?

Nestled on the beach, this Maroma hotel is within 9 mi (15 km) of Tres Rios Ecopark, El Camaleón Mayakoba Golf Course, and Gran Coyote Golf. Mamitas Beach and Quinta Avenida are also within 12 mi (20 km).

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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 178 reviews
Rating 8 - Good. 25 out of 178 reviews
Rating 6 - Okay. 7 out of 178 reviews
Rating 4 - Poor. 4 out of 178 reviews
Rating 2 - Terrible. 0 out of 178 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Clay

Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic! From the food to the cleanliness, to the staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff was fantastic as well as all the rest of the resort staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend property invest in a pool heater for the colder months as Nov-Feb. the swimming pools were cold. The rest of resort was magnificent along with beaches are extremely beautiful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect if you are looking to rest and relax. The location is beautiful, and the resort is small and quiet. Overall the food was higher quality than most all inclusive resorts. This is not a “party” resort.
Stayed 4 nights in Oct 2025

8/10 Good

Steffen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, beach is mainly clean
Stayed 4 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Decent all inclusive. Had issues with room leaking water and bought a romantic dinner on the beach package to have them show up late and for us to get bite up by mosquitos
Stayed 4 nights in Oct 2025

10/10 Excellent

Mikayle Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't see a hot tub. But I did use the spa that has a jacuzzi hot tub and cold plunge pool. The bars (plural) are fully stocked and the bar tenders are friendly and pour nicely.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort that was not crowded. Excellent dining and food options. Great service.
Stayed 7 nights in Aug 2025

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet and noisy property. Need more food options and variety
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and service on a gorgeous beach! We will be back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mitchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband would recommend and will be back the staff was so polite and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Place is elite. Access to beach is so close to rooms and restaurants. Service is next level. Francisco and Carlos best bar tenders. Manuel and Marco so helpful setting up beach chairs. Gustavo at the restaurant. Hebert and Liliana at the spa are amazing. Bryan scheduling the massages was great to work with. The food was amazing at all restaurants. The house win is good and if u want to upgrade lots of options. The ability to eat so close to the beach at two restaurants. This is a great place if u don’t want to walk a lot and enjoy great service. Not a mega size hotel but I liked the more intimate higher quality food and service. Highly recommend and hope to go again. Miss it already!!!
Stayed 6 nights in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and how accommodating they were. The location was beautiful as well.
Stayed 6 nights in Jul 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janet and Alberto were fantastic. Can’t wait to come back in March.
Stayed 3 nights in Aug 2025

10/10 Excellent

Herald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.
Stayed 7 nights in Aug 2025

10/10 Excellent

Klarisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food, and resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar none, the nicest resort I’ve ever been to. The staff is amazing. Very friendly people and they really go the extra mile to make sure you are happy with whatever you’re doing or enjoying. The rooms and grounds are impeccable. The food is exceptional. Great service everywhere you go including the beach. My only complaint is their prices at the spa are outrageous. Ballpark $300 for a 90 minute massage is offensive. Other resorts I’ve been to offer the same services for $80. In the NYC area it’s $90-$130 and it’s done by certified massage therapists.
Stayed 7 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful relaxing and so accomodating
Stayed 5 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

Eric Todd

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and well maintained. All staffed was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!
Stayed 5 nights in Aug 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, friendly staff, huge rooms, good food.
Stayed 7 nights in Feb 2025

8/10 Good

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful beach and property.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.
Stayed 3 nights in Jun 2025