Okura Hotels & Resorts Otaru hotels

"The hotel is new and clean. location is good, if walk slowly, it’s about 10mins walk from the station. Onsen is good, its not crowded after 11pm. If the lighting in room’s toilet is brighter, it will be perfect."

"I can get refund for services :)"

"Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again. "

"Pro: entrance to Tanukikoji, friendly staff, quiet room, good breakfast, free coffee/choc/lemonade/corn soup Cons: decent public bath but not mineral water, blanket a bit dirty when checkin."

"Amazing location. The hotel was well located and the service was impeccable. Highly recommended. "

"Nice hotel with friendly staff"

"Good"

"房間和大環境都非常乾淨整潔 地點也很便利 "

"First time in Sapporo with family of 4. Great location as it’s close to lots of restaurants. The rooms were very spacious as well. Also multiple convenience store like Lawson & Seico Mart around the corners. There is also a small grocery store near by and a laundry place close by to do laundry if needed. Only down side was the temperature outside was so hot (32-42 degrees Celsius) and the AC can only set to a max of 20 degrees Celsius which was hard to sleep. Good thing the next day we asked the staff to check the AC, but there was nothing they can do and offer us a fan which helped a lot as it would help circulate the air in the room. "