Find hotels near Moc-Che, Playa del Carmen

"One of the finest resorts. Would highly recommend. Food, housekeeping, staff, restaurants all excellent!"

"The outside looks good but lots of stuff broken and stained in rooms. Slow draining sinks, showers, etc. Hotel probably used to be very nice, but they havent invested the money to keep it up and fix/update things. Its very calm though so nice place to relax. You just have to overlook things."

"My solo vacation at this hotel was outstanding. I wanted a quiet and peaceful vacation. The staff and location exceeded my expectations! Everyday I was recognized by name, treated with such kindness and made to feel welcome. The front desk helped me with any questions or issues. Ann was absolutely amazing. She loves her job, and it definitely shows in her warm and caring attitude. The restaurant spoiled me daily at the rooftop pool with excellent food and daily help reserving private covered beach bed due to my vitiligo and sun sensitivity conditions. Sandra was a godsend! She was my most favorite person I met during my stay. This lady looked after me helped reserve beach bed and kept me hydrated and well taken care of. She actually made me coconut water from a coconut she bought from a vendor on her way to work! The spa services I had were excellent! Claudia, Daisy and Pedro each gave me separate spa treatments and they really care about you and you will be very pleased. The whole restaurant staff (victor, Rafael, Sandra and more made dining excellent! Food was great, room spacious and gorgeous with a beautiful view and I was consistently met with great hospitality every day of my vacation. Also, I got to know the gift shop employee and bought some lovely items. She has a great selection of items and very friendly. Five stars for the room, rooftop pool and restaurant, beach area and entire staff. Muchos gracias for everything."

"Clean room "

"Fabulous resort - all of it!! The architecture and layout of it is great. There is nothing cheap looking or feeling about it. We stayed in building 3 on the 7th floor overlooking the whole property. Great room and view! It was a preferred suit with an ocean view. All the staff there were so helpful and polite, our room was always very clean, the whole resort was spotless, the food and drinks were great, and the pools were excellent! We went to various nightly events around the property and they were so worth it . Obviously the management of this resort knows what they are doing. The beach was also nice with plenty of loungers etc but the water had sargassum in it while we were there, which was disappointing …but the large pool made me feel like I was in the water at the beach - which made up for it."

"The place was beautiful, with many yummy restaurants and decent drinks. Food was awesome, but breakfast was okay. Housekeeping was amazing and so sweet, adding cute touches to the room. The bartenders could have been kinder, but most of the staff was very friendly. Awesome place and would come back!"

"Na"

"Bungalows were the best! Enjoyed waking up and walking out onto the porch for coffee. Only a few steps away from the beach."

"Beautiful resort. Suggest having options available for people who have later flights - i.e. more generous late checkout options or at least access to lockers and showers. Candidly, for the cost, the resort had limited things to do aside from sitting by the pool."