The white sand beach at Princess Family Club Riviera - All Inclusive provides a perfect setting for relaxation. Guests can indulge in reflexology or facials at Spa Princess, then join fitness classes with attentive staff members who enhance the experience.
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.41 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Princess Family Club Riviera - All Inclusive have a pool?
Yes, this property has 12 outdoor pools and a children's pool.
How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?
As of 2026/5/23, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on 2026/5/25 start from NT$7,611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Princess Family Club Riviera - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Princess Family Club Riviera - All Inclusive ?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Princess Family Club Riviera - All Inclusive ?
Check-out is at noon.
Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive ?
Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.
Where is Princess Family Club Riviera - All Inclusive located?
Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 366 out of 878 reviews
10 - Excellent
366
Rating 8 - Good. 258 out of 878 reviews
8 - Good
258
Rating 6 - Okay. 138 out of 878 reviews
6 - Okay
138
Rating 4 - Poor. 64 out of 878 reviews
4 - Poor
64
Rating 2 - Terrible. 52 out of 878 reviews
2 - Terrible
52
Reviews
Verified
10/10 Excellent
Chantel
2025/9/17
Liked: Amenities
Family club and swim out was amazing ! Best week in an all inclusive resort
Great spot for families. Very family friendly with fun options for young kids. Food was always good with something for everyone. Pool facilities were great, beach was nice if a little crowded with chairs, but kids still were able to have fun in the sand and swim in the ocean.
It’s all inclusive which I enjoyed. It is very family friendly. They have an ice cream shop inside the resort with unlimited access. The food was good. They always have activities going on thru the day. Would definitely come back.
This place is amazing! We went as a family and I loved how they had a little bit of everything for every age range in the Princess Family side of the resort. The rooms are very spacious and clean. Food is so good with different themes every day. Different buffets to try. Really liked how they had activities for the kids throughout the day and the kids pool section was super close to our room! Highly recommend, and would book here in the future for sure!