"Very clean, quiet in our room, comfortable beds. Friendly staff. Loved the vouchers we had for a reduced breakfast price. Great location.
Only downside- we had reserved a room with 3 queen beds. When we got there, they gave us a king and 2 double beds. I immediately called the hotel helpline. They said they would call back. They never called me back. Called again and it went to voicemail. No response from them. The check-in line downstairs (which we had just waited in) was still 25+ people deep, so it would have taken a very long time to get back into line and ask for another room. It was a family girls NYC visit, but for any adults to have to share a double is not good and not what we had reserved."
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