"Our stay here was, I would say pretty decent. Don't only hiccup. We had was when we first checked in that our room was not ready. It took about forty to fifty minutes to get checked in to our room. They did, however, offer us another room about 15 minutes. After the initial check-in, but that was a significantly lower level room. So we did decline because we wanted a high viewroom. The staff were polite and offered us a few extra vouchers for the delay. We got a double room, and to be honest, it was fine, anything more than two people would start to feel crowded. There was no iron and bored in the room, but they did have a steamer which was excellent. Another small hiccup, I guess you could say. Was the elevator situation? There is only 3 of them, and there is about 40 floors, so you are waiting quite a bit of time for an elevator especially during peak hours like brunch, lunch, and dinner hours. We just planned it around those times and it worked out for us. Our stay overall was pretty good. We were decently close around a lot of areas. So I can't even complain about that. They had a variety of food during their breakfast time. I had a voucher that I received through here, food was pretty good. They even had vegan options. One last thing is, if you are trying to do a late checkout, be aware that they charge you $50 per hour. Front desk was nice enough to give us an extra 30mins without a cost which is all we really needed."