坎特納出租度假屋

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...

「The house and cenote is beautiful.」

「Great accommodations! Very relaxing! 」

「Excelente experiencia, la propiedad está tal y como sale en las fotos. Muy buena comunicación con el anfitrión.」