5/5 - Excellent
The perfect vacation! This was my second trip to Riviera Maya, MX and we will continue to go back and we’ll probably continue to stay at the Grand Palladium Hotel Resort & Spa. It’s too wonderful to go anywhere else!!






Very clean
Reviewed on 2026/2/24

I'd say we had a great week here I have literally no complaints. The food was great. The room service was great. Our room was always clean even when I had the do not disturb on the Butler would confirm pools were great. I loved the family selection aspect, but we did spend most of our time at the ...
Reviewed on 2026/2/24

Janet was the just simply the best and helped us with Everything to make our stay even better.
Reviewed on 2026/2/17

This was our second stay at Playa Palms. The room was excellent and clean. The staff is always great. Carlito at the door is a treasure.
Reviewed on 2026/2/22

We had booked 2 reservations as our flights got changed and they were able to connect our stays so that we could stay in the same room. The condo was spacious and had everything we needed. Complete fridge, all the toiletries etc. The only suggestion is to maybe offer a few different thickness of ...
Reviewed on 2026/2/23

The room was ok, kinda loud with construction workers working which I didn’t know about until check in time which I couldn’t do anything about! Front desk staff were giggling at me because I didn’t know Spanish! No ice machine on property, no face towel and water pressure was weak at best. Probably ...
Reviewed on 2026/2/24
Commune with nature and explore the great outdoors at Tajma Ha Cenote during your travels in Kantenah. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
You can take time to visit Tulum Brewery during your travels to Xetna. Stroll along the beautiful beaches in this romantic area, or check out its top-notch restaurants.
The perfect vacation! This was my second trip to Riviera Maya, MX and we will continue to go back and we’ll probably continue to stay at the Grand Palladium Hotel Resort & Spa. It’s too wonderful to go anywhere else!!
Beach was horrible, so rocky and you had to be so careful or better yet save your feet and stay at the pool!
Kantenah is far away from the airport of cancun but thanks god we had a very good ride.
Staff were super friendly, location was beautiful, and weather was nice. Would not stay again based on food, transportation, and room cleaning
Everyone was friendly
For the price and the star rating, it wasn't worth it. Even the salt water pool was gross and not swimmable.
