"This hotel is, by far, our favorite. From the moment we arrived until the day we departed, we were treated with nothing but respect and exceptional hospitality. The staff were consistently welcoming, polite, helpful, and accommodating, making our stay truly enjoyable.
Our room featured a beautiful mountain view and included private hot springs, which added a relaxing and luxurious touch to our experience. The breakfast buffet offered a wide variety of options, and we especially enjoyed the omelet station.
Although we did not have lunch at the hotel, we thoroughly enjoyed our dinners. The hotel offers a different menu each evening, and the food was consistently delicious.
Another convenient feature is the complimentary shuttle service to and from Odawara Station. While the hotel is located some distance from Tokyo, transportation is easy—we took the Shinkansen (bullet train) from Odawara Station, which made the journey smooth and efficient.
Overall, we truly enjoyed our stay and highly recommend this hotel to anyone planning to visit the Odawara or Hakone area."