Best Western Insa-dong hotels

"Room is clean but not a 5 star experience. Amenities are limited and it didn’t feel luxurious staying here. The property however is just a short walk to the subway station and is convenient to other popular areas in Seoul. "

"Amazing experience shopping and access to the lotte world adventure park. Did not like how they had a Hello Kitty experience in the hotel and they don’t reserve any seats for hotel guests. Considering how much we pay for the experience and stay… "

"Staffs were very professional and flexible. I booked two bedrooms unit but it didn't work for us, therefore I asked the staff to change the room from 1 twobedroom to 2 regular rooms and they did without any extra charges. We were very pleased for staying 10 days with them. "

"Pros: Generally a nice stay with clean rooms. Staff were kind and helpful. Luggage storage in the lobby was awesome because they had lockers. Cons: Pillows were a bit hard and the drain made a lot of noise (mildly disruptive while sleeping). Lots of options for breakfast but the food was a little bit more cafeteria vibes than boutique hotel vibes."

"Great"

"room we got was big and nice. The room cleaning staff did a thorough job with cleaning our room and making our beds. They always changed the bed sheets at room cleaning. The lobby staff was also nice and helpful. Location was convenient, close to subway station. We would stay here again."

"We stayed in one of their larger room for a family of four. Staff went above and beyond to make sure our stay was comfortable. Can not ask for better service. The staffs all spoke english which made it easy to communicate. From our own personal experience with the hotel, we would definitely stay here again. Thank you, Westin Josun hotel for the wonderful experience."

"Clean and with friendly staff"

"Staff were clean, our cleaning lady was especially attentive and kind. We loved the comforter but not the mattress so much; it was okay. The area is so so but definitely helpful that it's so close to the subway station. A bit far from all the main attractions. Hotel being right next to the train station was a bit loud and was not helpful trying to cure my jet lag but honestly it's a great hotel for the value"