Insa-dong 4 Stars Hotels

"I had a really nice stay at Hotel Gracery. It is a great four star option and overall a very comfortable place to be based in Seoul. The hotel felt well looked after and the room turnover was always done properly, which I really appreciated. I also liked the small thoughtful touches, like the eye patches and the bath salts, which made it feel a bit more special and relaxing after long days out. My room was on a higher floor and had a lovely view towards Gwanghwamun Square and the road leading up to it, which I genuinely enjoyed. The reception team were kind and welcoming throughout my stay, and the hotel itself is in a very convenient location. It is well positioned with good transport links and close to most places I wanted to visit, which made getting around very easy. The only downside, and the reason I am giving four stars instead of five, is that the level of English spoken by the staff was not always strong enough. There were a couple of moments where I did not get the answers I was looking for, which was a bit frustrating. For a hotel in such a central and tourist heavy area, I would expect a higher level of English at reception. There was also an occasional unpleasant smell in the bathroom, although I understand this can happen in Seoul due to older piping in some buildings. Overall, it was a cool and convenient place to stay, and I would still recommend it."

"Yes"

"it was so clean and the staff was very welcoming and helpful! also the breakfast was amaze"

"Spacious and clean room, very central location. Great for our family of 4."

"One of the worst toilet papers I ever used... Also the towels were so old and worn out... Can not believe this hotel has Shilla brand on its name... Won't be coming back... "

"It was a good option. It has a coin laundry and a convenience store next door. Very clean and well maintained. Nice staff. Room to leave luggage locked. Great breakfast buffet with many korean and occidental options. Has no room service."

"Great location for a short stay being very handy to everything. Cleaning staff was working very hard to keep up the appearance. Cafe on the 1st floor was good but poor choices for breakfast in the basement 2. Reception staff were friendly. Some were more than others. The main problem is; The hotel itself was old and limited space and facilities. Staying long term was definitely a mistake. Noises from next door or corridor especially through the front door was unbearable especially at night. You could hear everything through the main door. Shower on bathroom on top of the bath was hard to get into especially for elderly. No view what so ever except for the police station radiates its sign throughout the night. Protests all the time blasting your ears. Tiny coffee shop on the first floor was often overflowing from people from outside. Guests for the restaurant used the same lift. Second floor which is mainly for business areas seemed ineffective way of using the already limited spaces they have. We stayed about 23days with our parents. Lots of mixed feelings. They could have treated us better overall. "

"The room was clean, well stocked with toiletries, had friendly staff and a great bonus is the washing machine."

"Location is the best part of this hotel easy access to line 1,2 and 8. Building is very outdated, carpets have many stains. Walls cleaness is questionable. Staff are very accommodating and professional. Wish the hotel would go through a major renovation soon especially leaky showers and stained carpets"