首爾出租度假屋

「空調太熱，不容易控制。其他方面都非常好」

「The customer service team was fantastic and spoke English, which made communication easy. The location was excellent, and the rooms were clean and well maintained.」

「There was an error with my reservation- the room was not available (even though the entire stay was paid for in advance, and I also received the usual confirmation/reminder emails from Expedia in the days leading up to the stay). I was moved to another hotel nearby, but would have to check out in the middle of my trip and check in again at the original hotel. It was incredibly difficult to contact the hotel, both on the original check in day and the day I had to change hotels. This was due to...

「Small apartment, could barely fit 4 of us with our 4 big luggages. Toilet was quite small as well. At least it was clean, had washing machine & dryer, and provided towels when requested. When we checked in, we realised that there was no laundry detergent and texted the CS, they took a long time to reply and we almost went to buy detergent ourselves. They could have provided more instructions on what to do to get new towels etc as we had to wait a long time for them to reply」