「Let me start by saying that if it wasn't for the staff, I’d give Azul 2 stars. My husband and I were returning guests from 2021, expecting an improved post-pandemic experience, but our loyalty wasn't even acknowledged.
First, the liquor request runaround was completely unnecessary. Before arriving, I coordinated with the resort (Janice) regarding liquor lists, pricing, and the spa menu. I was told my request for Hennessy VS would be handled upon check-in. It was not. Staff sent us hunting...
「If accommodation is all you need...then this is the place for you. Except for the security personnel on the beach, no one else acknowledges you unless you ask.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
