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The Cliff Hotel

4.5 star property
A serene urban retreat where travelers can relax poolside or indulge in spa treatments while staying in London's vibrant West End district

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The Cliff Hotel in London's West End balances luxury and relaxation. Rejuvenate with spa treatments or savor international dishes at Zest at the Cliff. Enjoy three bars, multiple pools (including a kids' area), yoga classes, and babysitting services for parents' downtime.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

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Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds, Resort View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Resort View (Guest Room)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Resort View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Resort View (Guest Room)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Partial Ocean View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Partial Ocean View (Guest Room)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Ocean View (Guest Room)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, Ocean View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Private Pool

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Private Pool

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom, Resort View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Villa, 4 Bedrooms, Resort View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 10
  • 4 King Beds

View all photos for Villa, 5 Bedrooms, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Villa, 5 Bedrooms, Ocean View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 12
  • 5 King Beds
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About the neighborhood

Located in West End, a neighborhood in Negril, The Cliff Hotel is in the entertainment district and on the beach. The area's natural beauty can be seen at Negril Cliffs and Seven Mile Beach. Traveling with kids? Consider Barney's Botanical Garden Jamaica and Kool Runnings Water Park. Take an opportunity to explore the area for water adventures such as fishing. Visit our Negril travel guide
Map
West End Road, Negril, Westmoreland

What's nearby

  • Negril Lighthouse which includes a small town or village and a lighthouse
    Negril Lighthouse
    11 min walk - 1.0 km
  • Seven Mile Beach which includes a beach and land animals as well as an individual femail
    Seven Mile Beach
    8 min drive - 7.6 km
  • Barney's Botanical Garden Jamaica
    10 min walk - 0.9 km
  • Rick's Cafe
    2 min drive - 1.9 km
  • Negril Cliffs
    4 min drive - 4.1 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    132 min drive

Restaurants

  • Rick's Café
    20 min walk
  • MyBeach jamaica
    7 min drive
  • Sweet Spice Restaurant
    7 min drive
  • Juici Patties
    7 min drive
  • Push Cart
    3 min drive

About this property

The Cliff Hotel

Luxury family-friendly hotel near Negril Cliffs
Consider a stay at The Cliff Hotel and take advantage of a poolside bar, a terrace, and a garden. With a beachfront location, a beach shuttle, and snorkeling, this hotel is the perfect place to soak up some sun. Indulge in a facial, a body scrub, and a body treatment at Kiyara Spa on the Cliff, the onsite spa. The on-site international cuisine restaurant, Zest at the Cliff, offers lunch, dinner, and light fare. Fitness classes and Pilates classes are offered at the 24-hour gym; The Cliff Hotel also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a porter/bellhop, and a billiards/pool table
  • A front-desk safe, massage treatment rooms, and luggage storage
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guestrooms at The Cliff Hotel have comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 35 for adults and USD 10 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Zest at the Cliff

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Snorkeling
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 10 for children
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

Frequently asked questions

Does The Cliff Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Cliff Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at The Cliff Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Cliff Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Cliff Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 190 per room applies.

Where is The Cliff Hotel located?

Located in West End, this beachfront hotel is in the city center and within a 15-minute walk of Barney's Botanical Garden Jamaica and Negril Lighthouse. Rick's Cafe and Erica's Cafe are also within 2 mi (3 km).

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Reviews

The Cliff Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 262 reviews
Rating 8 - Good. 32 out of 262 reviews
Rating 6 - Okay. 3 out of 262 reviews
Rating 4 - Poor. 3 out of 262 reviews
Rating 2 - Terrible. 2 out of 262 reviews

Reviews

10/10 Excellent

chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epitome of a modern room. The staff were on point for EVERYTHING. A/C was super strong and efficient. Breakfast was excellent everytime.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend 10/10 Calm and peaceful
Stayed 1 night in Aug 2025

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and rooms. Very friendly staff, good parking situation. A little further away from central Negril, and no beach access, but Seven Mile is reachable by car. Must be top notch and packed in the busy season. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and the staff is some of the friendliest I’ve met. It’s super quiet so if you’re looking to relax this is definitely the place for you. The chef was outstanding some of the best food we’ve had in Jamaica. Spa services were all good. My only criticism is that the price for food is a bit high and they will charge you for every glass of ice tea or whatever non alcoholic beverages you are drinking. It made a high end stay into a super expensive stay.
Dinner view was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Edie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service, massage was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Buddhika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, property has amazing views and absolutely stunning resort..
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful suite and fabulous views.
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating, hotel was beatiful, great scenery, clean and spacious
Stayed 1 night in Oct 2023

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely, peaceful place to stay in Jamaica. Rooms are comfortable all with a water view. Restaurant is excellent. Staff are friendly and resourceful. Looking forward to our third visit next year.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway for my wife and I. The restaurant is excellent and we enjoyed many different breakfast, lunch and dinner experiences. They had top notch bartenders and we recommend the swim up pool bar with Dino and LT. We already plan on coming back and bringing friends. This is the best place to stay in Negril!
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel is nothing short of magical!!
Stayed 1 night in Jul 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy upscale hotel. I loved it. Staff always polite with a smile. Excellent and I will definitely book again
Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We loved the restaurant. I enjoyed sitting on the chairs near the cliffs listening to the waves .
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept. Amazing staff. Great restaurant
Stayed 5 nights in Jan 2024

10/10 Excellent

Calshae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Staff were nice and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property, ocean views
Stayed 6 nights in Jul 2023

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Cliff Hotel. The rooms, staff, drinks, food were all amazing. This is definitely not my last time. If I’m ever in Negril this is the only place I will stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Donavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, pool great for our daughter. The food at the restaurant was OK. Extremely overpriced for what it was. We Would definitely stay again.
Stayed 2 nights in Jul 2023

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views, very relaxing, great staff, bad WiFi if you need to work, very bad water pressure.
Stayed 1 night in Feb 2024

10/10 Excellent

anish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous. Boutique feel with great service. Food was excellent. Cliff location was unique. Gym needs updating and is small. Pools are great. Great bar. Have to drive everywhere as streets not safe for walking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this place. The property is just as beautiful as pictured and so relaxing. A nice contrast to a lot of the all-inclusive resorts that are typically busy and noisy. The staff is also so nice and welcoming. We met some amazing new friends and can’t wait until we visit again. Special thanks to Vernon and O’Neil for taking care of us!
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to Jamaica to celebrate my 40th birthday with friends and we all had an amazing time at The Cliff Hotel. The staff was extremely pleasant, and they even went out of their way to make a happy birthday sign with a Prosecco for my friends and I to celebrate. The property was very clean and the rooms were very spacious. And the sunset view was unforgettable. I would definitely come back and stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and vacation. Quiet, comfortable rooms. Superb food - not just good, superb - and far, far better than any of the standard Negril or MoBay resorts. Quite literally on a par with a 4-Seasons. Staff is wonderful, friendly, and fun - attention to detail is 2nd to none. We'll be back as soon as we can take the time!
Stayed 6 nights in Dec 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the cliffs to jump off of, the life guards were very watchful and readily available. The property was always very clean, even though I did not see any trash cans around. The staff so nice and accommodating. Will definitely refer friends and family!
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at The Cliff

Our 2nd stay at The Cliff was as expected, fantastic! This was the perfect place for the 2 of us to getaway so we could relax and enjoy our 25th anniversary. The spacious, comfortable room and more than adequate bathroom were perfect. Water pressure and temperature were excellent every day and the air conditioning units in both the bedroom and living room were ideal. The staff was always welcoming and willing to assist with any and every request. Bartender LT and dining room attendant Romona really went above and beyond for us. The New Year’s Eve party and fireworks display were such a great time. Looking forward to our 3rd visit.
bedroom
so nice
ample closet space
Stayed 5 nights in Dec 2024