「We had an amazing experience at Meriton Suites Broadbeach, thanks to the outstanding service from Bernatte and Jian. As a family of three, traveling with our energetic 5-year-old, we truly appreciated their cheerful and helpful attitude. They made the process of switching to a higher-floor room effortless and stress-free.
What stood out even more was how thoughtful and understanding they were, always sharing empathy and ensuring our needs were met. Their warm and professional approach made...
「Everything is perfect except for the air conditioning in room 701, which feels a bit dirty. After turning it on, the air quality is very poor and needs to be cleaned.」
「The room was very clean and tidy. The hotel could be more generous to provide more bottles of water. The restaurant’s quality was excellent and there were enough ordering options.」
「The hotel is beautiful and in such a great location. They do however need to work on their customer service as it feels like no one knows what they are doing. 」
