黃金海岸 5 星級飯店

「The hotel is clean and good service. Love the staffs 」

「Very close to surfer’s paradise 」

「Excellent location. Spacious, stunning view, clean and tidy. Good design for 2 bedroom. Perfect !!!」

「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least. The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...

「Overall the service is good」

「We stayed for 3 nights and on each morning we’d turn on the indicator requesting the room to be cleaned. No cleaning on the first 2 nights and we had to call reception to have housekeeping come in to change towels and clean the room. And even so the toilet was left uncleaned, the coffee cups were not washed, coffee pods not refilled. There were rust stains on the bathroom door, room not well maintained. The carpark smelled strongly of urine and unknown droplets of liquid dripped from the...