Find Family Hotels in East Side, NY

The staff is super friendly and accommodating. The hotel is located right in front of the famous L’industrie Pizza and down the street is Little Italy with many great restaurants. There famous caffe Paradiso is only a 7 min walk and a 5 min walk to Leons bagels! The hotel provided a free water dispenser down in their lobby as well as free coffee and teas. They also provide free yummy croissants in the mornings. I would definitely stay here again.

Outstanding location and service

I would recommend this place to anyone visiting New York! Staff were wonderful, rooms were great (ac worked great and was cold, they were SUPER clean and all the things we needed, beds were actually SUPER comfy), area is relatively quiet but very close and central to all the great places. 10/10

The room was large and clean and quiet. we slept so well.

Miki Santiago and the whole team were terrific- thank you.

Shelley was AMAZING and very helpful. Definitely made the stay better.

Staying in NYC because of wife's illness and need to develop a treatment plan...several weekly visits. Stayed at the Plaza Athenae, The Surrey, and The Lowell. The Lowell was the best mostly because of their customer first attitude and competence...many good, small hotels in the city but the one that delivers the best experience wins every time!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Very centrally located. Amazing staff and clean. My go to place for New York

For the price point & location, this property is great despite small rooms & showers.

Large room and very clean overall property! Staff was very friendly and was able to accommodate an early check in (without request).

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Very spacious room, fantastic Keihl samples (replaced everyday), great linens and lots of towels, mints by bed, the works. Elevator operator a nice touch of class in this day and age. Only downside was lack of convenient local places to get bottle of soda morning or night (the hotel charges $8.00 in room bar…are they really maximizing profits at that ridiculous price?). Otherwise, great experience from an experienced luxury customer.

Great location and facility

This is the best hotel we’ve been to. I am so glad I found this property. The beds and pillows are comfortable. The room is clean and spacious. No wait on elevators. The location is the best. It’s close to grand central terminal and other places so it’s very convenient for people exploring the city. They have the friendliest staff. The breakfast is a good variety. They have different options for kids and adults. The food is delicious. This is going to be our go to hotel every time we need to...

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.