Find hotels in Cuevas, San Juan

"It was good - average "

"First, the staff is outstanding. upon arrival Dylan checked us in. This young man was professional but more importantly super friendly. He provided us with great information about the local neighborhood and some super dining recommnedations. The rooms are very clean and spacious. Room has all the basics a traveler would need. The downsides to staying at this hotel range from the overpriced drinks and food to the resort fee added to the end of the stay bill. A gin & tonic was $18.00 as opposed to a well crafted cocktail in Old San Jaun was $15.00. The pool area is nice but very small. Most chairs are not in the sun for a good portion of the day. The area being small, it was difficult to find chairs, especially when the hotel allows cruiseship guest to rent out cabanas (not in the sun). Then the cruiseship guest take pool chairs as well. Given the limited pool area it is unclear what the resort fee is for. Very disappointing overall. The best part of our stay was the staff! "

"All good"

"Great staff very attentive. Furniture and carpet needs upgrades or replacements. "

"The property was beautiful, the staff was friendly and helpful. My only concern was the front desk was always busy and short staffed. My late check out was messed up and we got locked out of the elevator and our rooms, so I had to wait in a long line to have it corrected. Other than that it was a 5 star experience. "

"Not very clean and bathroom faucet was not installed correctly, but did offer a kitchenette and laundry, but we did not use either. Much of the furniture was worn /damaged and we had to ask for bedding for the sofa bed."

"Excellent place and service"

"A little pricey but excellent hotel and service. The actual beach is really small, which was a little disappointing based on the pictures i had seen. Had to wait almost an hour after check in time (4PM) and had already been waiting for over an hour, but lots of people were also on the same boat."

"Enjoyed my stay at the Residence Inn! Great atmosphere, friendly staff, clean rooms, & everything that i needed was in walking distance. Will be back in the future. Thanks!"